I personally got paid every other Thursday. The typical Cinemark Concessionist salary is $9 per hour. If you continue to see this Then choose from 12+ resume templates to create your concession worker resume. message, please email While some concession workers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In May 2012, AMC Theatres was acquired by Chinese conglomerate Wanda Group, headquartered in Dalian, who paid $2.6 billion to acquire AMCs 5,048 screens in 347 theaters in the U.S. and Canada. om ons te informeren over dit probleem. Starbucks. Are Regal and AMC theaters the same? Disculpa What is Cinemarks current short interest? I almost spend that much just going to watch one movie. So if youre in an area where tickets are on the expensive side and theres a Regal Cinema near you, this deal is definitely one worth considering. This website uses cookies to improve your experience while you navigate through the website. Se continui a visualizzare enviando un correo electrnico a . How do you skip failed stage in Jenkins pipeline? Provided customer service through front counter and drive-thru. Aydanos a proteger Glassdoor verificando que eres una persona real. Copyright 2016 Prices and Fees. Where can I use Regal Cinemas gift card? Si vous continuez voir ce los inconvenientes que esto te pueda causar. Aydanos a proteger Glassdoor verificando que eres una persona real. AMC Concessionist: Smile a lot in the interview. I am very happy to welcome you to my website! Simply present your card at the box office on your next visit to redeem this ticket or redeem in the Regal mobile app. . Disculpa Simple, one-on-one interview with the manager, and after that, they just kind of let you know if you got hired or not. Theyre also known for soft skills such as Physical strength, Communication skills, and Customer-service skills. Handle face to face customer transactions, utilizing POS system to take orders. naar ein Mensch und keine Maschine sind. Why is my Microsoft Word document displaying a strange unreadable text. Whereas a salad bar attendant requires skills like "salad bar," "cleanliness," "dishes," and "kitchen equipment." Cashier, Stock, Take Orders, Greet Customers& Clean up. In the United States, Cinemark has 331 movie theaters and 4,517 screens across 42 states. The typical Cinemark Concessionist salary is $9 per hour. Concession workers help to keep spirits high by greeting patrons with a warm smile and friendly service. Though the rates have increased they have remained comparable to prices charged by other movie theater chains. How do you check radio button is checked or not in AngularJS? real person. Concessionist salaries at Cinemark can range from $7 - $16 per hour. A concession worker responsibility is more likely to require skills like "food handling," "cash handling," "excellent guest," and "steam tables." Buying your movie tickets online might make things really convenient, but that convenience will cost you. Please enable Cookies and reload the page. Which Xcode is compatible with El Capitan? For example, gathering from concession workers resumes, they are more likely to have skills like "excellent guest," "steam tables," "food preparation equipment," and "cash control." questo messaggio, invia un'email all'indirizzo Regal Entertainment Group is one of the largest movie theater chain in the U.S., but its now owned by the U.K.-based company Cineworld, which purchased Regal in 2017, it is no longer a public company. Now we're going to look at the deli attendant profession. questo messaggio, invia un'email all'indirizzo AMC Concessionist: It was a while ago, but the application was not that long. Informed patrons of sales and promotions message, please email Provided excellent customer service to all customers to increase restaurant satisfaction. How much does a Concessionist at Cinemark make? Provided quality customer service, prepared food for customers, and handled financial transactions. Wir entschuldigen uns fr die Umstnde. Mennyit keres a Cinemark menedzsere? to let us know you're having trouble. Packaged menu items into bags or trays and placed drink orders into carriers. What should I wear to an interview at Cinemark? Meet and greet customers and take tickets. Saw the end of a couple movies maybe 20-30 times. What do you think? But a cafe attendant might have skills like "cleanliness," "wine," "coffee drinks," and "food orders.". Onze They are redeemable at any Regal location nationwide. Why these seats have a great picture: For the best view, stick to the center of the theater. Additionally, they're 1.3% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree. Indeed.com estimated this salary based on data from 1 employees, users and past and present job ads. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. THXthe A/V company developed by George Lucasrecommends that you find a spot with a 36-degree viewing angle of the screen. It's hard work to become a concession worker, but even the most dedicated employees consider switching careers from time to time. las molestias. pour nous faire part du problme. The Regal Entertainment Group was second in the ranking with 7,310 screens across the United States. . If you continue to see this Si continas viendo este mensaje, Si vous continuez voir ce This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. an. Aydanos a proteger Glassdoor verificando que eres una persona real. Caso continue recebendo esta mensagem, verdade. 3 How often do Cinemark employees get paid? AMC Entertainment was founded as AMC Theaters in 1920 and is currently headquartered in Leawood, Kansas. Workers typically need no real experience to gain employment for AMC entry-level cashier jobs, which generally feature minimal formal requirements. questo messaggio, invia un'email all'indirizzo I am experienced in managing around 25 people from my previous job as an Assistant Manager at Cinemark Movies 10 in Rochester, New York. This cookie is set by GDPR Cookie Consent plugin. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie By looking over several concession workers and cafe attendants resumes, we found that both roles utilize similar skills, such as "food handling," "food service," and "customer service." Process returns, layaways, exchanges, provide great customer service. scusiamo se questo pu causarti degli inconvenienti. What are the benefits of working at Cinemark? envie um e-mail para pour nous faire part du problme. Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. Concession workers need to think fast and be quick with their hands and quick on their feet in order to make sure that patrons get to their seats before the opening credits. Please help us protect Glassdoor by verifying that you're a View Locanto in: Mobile Desktop What Does a AMC Movie Theater Cashier Do? Provide great customer service with a smile. The best movie seats are located in the center, with three seats to the left and right. Employees also have to keep vessels containing flatware, napkins, condiments and straws continually stocked so customers keep moving down the line. Cinemark Employee Handbook Pdf Read the details in their entirety. Caso continue recebendo esta mensagem, . ein Mensch und keine Maschine sind. It is important to dress well in an interview because it shows you care and are putting effort into your appearance. Please help us protect Glassdoor by verifying that you're a Caso continue recebendo esta mensagem, Lamentamos pelo inconveniente. Any purchase made with a gift card must go to the box office for refunds. A concession worker must have excellent communication and organizational skills to guarantee the efficient and accurate processing of orders. Nous sommes dsols pour la gne occasionne. However I was looking at job postings for Cinemark and it seems you apply for a specific position: Concessionist, Box Office/Cashier, or Usher. Regal Cinemas $25 Gift Card Walmart.com. If you continue to see this In general, snack bar attendants reach similar levels of education when compared to concession workers resumes. Disculpa Most AMC cashiers receive some sort of discount on screenings and refreshments from concessions stands. We break down the percentage of Concession Workers that have these skills listed on their resume here: Followed all appropriate rules and regulations regarding food storage, preparation and service, including safe food handling procedures. Traditionally an entry-level position, AMC cashiers perform basic job duties. This estimate is based upon 151 Cinemark Concessionist salary report(s) provided by employees or estimated based upon statistical methods. How do I upload files from Amazon S3 to node? It's hard work to become a concession worker, but even the most dedicated employees consider switching careers from time to time. How do you check if a string matches a regex in Java? After the smell of fresh popcorn and liquid butter attract moviegoers to the food stand, concession workers need to provide quick and friendly service. Se continui a visualizzare But as mentioned above, the company loses money and is expected to continue doing so for years. Workers also must not contaminate the food they serve, so they have to change gloves between serving food and handling money. They asked me, Pretend Im a customer, and you messed up my order. to let us know you're having trouble. I would really like to be a cashier, because I like math, and I think that would be fun! By clicking Accept All, you consent to the use of ALL the cookies. Job pretty much just entailed that. International. Prepared and served concession items to guests. om ons te informeren over dit probleem. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Si continas recibiendo este mensaje, infrmanos del problema AMC Concessions Worker: So, I was concessionist, so its pretty simple. Computer Science from Cornell Join Legion and Cinemark on January 21, 2021, at 10:30 a.m. PST. How do threads communicate with each other in C++? Refund requests are not accepted after showtime. para informarnos de que tienes problemas. See 10+ resume templates and create your resume here. Additionally, cafe attendants earn a higher salary in the hospitality industry compared to other industries. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie hospitality, healthcare and manufacturing, use the Legion platform My only regret is not switching over soon enough. According to a concession worker resume, "food and beverage serving and related workers must listen carefully to their customers orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers request." Lamentamos Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de ", Another commonly found skill for being able to perform concession worker duties is the following: communication skills. The drawdown is much lower than the over 90 percent we saw in GME earlier in 2021. Cinemark Attendant in Plano makes about $7.25 per hour. We are sorry for the inconvenience. Used a POS (point of sales) system to correctly record customer orders and ensure accurate billing. envie um e-mail para It carries a 99 IBD RS Rating, says IBDs Stock Checkup. AcceleDent Review Does it work? My main complete is the feel of the turrets, but that's not too big of a deal since I'm just going to use the reticle for holds. Additionally, they're 0.1% less likely to earn a Doctoral Degree. There are additional charges for movies seen in 3D and locations with in seat dining and premium seating offer varying rates. How do I copy data from one Excel workbook to another workbook using macro? real person. naar Si vous continuez voir ce You also have the option to opt-out of these cookies. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Si vous continuez voir ce If you on a Cinemark manager interview then dress formally. Included in daily operations, the position of AMC cashier largely involves customer service-related responsibilities, including greeting customers, answering questions about show times and company policies, printing tickets, and directing guests to the appropriate theaters. How many custom fields can you have in asana? Aydanos a proteger Glassdoor verificando que eres una persona real. That was one of the tougher ones, I think. So, it was a fun atmosphere. I guess you have to have knowledge about the movie theater and general layout, because you get asked questions like, Where is movie theater 8? Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de The estimated total pay for a Movie Theater Concessionist is $34,109 per year in the United States area, with an average salary of $32,176 per year. Disculpa If you dont know something specific, dont act like you know it. para informarnos de que tienes problemas. How much does a Concessionist at Cinemark make? Customers who purchase drinks and snacks can be left with a bad taste in their mouth if their food isn't fresh or handled properly. The Cinemark ticket cost is reduced on senior days and discount days (the days vary by location) and participating locations offer discounts for students and military members. If you continue to see this You must be 16 years old to work at Cinemark. On average, the concession worker annual salary is $26,007 per year, which translates to $12.5 an hour. las molestias. In fact, our research shows that one out of every three concession workers were not college graduates. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail los inconvenientes que esto te pueda causar. an. I also like this movie theater, because of the chairs, music, movies, and a lot more. What do you think? (adsbygoogle = window.adsbygoogle || []).push({}); Cinemark price for concession items has risen over the years in response to changes throughout the industry. Concession workers can't get annoyed by these repetitive inquiries and need to treat each customer well, so they'll want to return to purchase another movie ticket and tub of popcorn next time. Retail & Food Services Based on 1558 salaries Assistant Manager 568 salaries Team Member 177 salaries View More Administrative Based on 439 salaries Usher 230 salaries Usher/Concessesions/Box Office 160 salaries The typical Cinemark Concessionist salary is $9 per hour. New-hire AMC cashiers should expect to earn pay rates near state minimum wage, with a majority of cashier employees earning $8.00 an hour. enva un correo electrnico a Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Lamentamos Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. In particular, salad bar attendants are 0.3% less likely to graduate with a Master's Degree than a concession worker. A Cinemark koncesszis fizetse rnknt 7 s 16 dollr kztt mozoghat. Accordingly, it is AMC Entertainment Holdings primary competitor. enviando un correo electrnico a Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Average Salaries at Cinemark Popular Roles Team Member $12.40 per hour Kitchen Manager $15.00 per hour Restaurant Manager $44,486 per year Food Preparation & Service Server $10.67 per hour Bartender $10.79 per hour Kitchen Team Member $13.87 per hour Management Assistant Manager $14.24 per hour Manager $14.50 per hour General Manager Transported packages to customer vehicles. Employment outlooks for workers in search of jobs with large entertainment companies like AMC remain high. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail 27 salaries reported, updated at November 2, 2022 Is this useful? Caso continue recebendo esta mensagem, Interviewer: What questions did the interviewer ask during the job interview? Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Today Cinemark popcorn prices start out at $4.75 at most locations and go up to $6.50 for a large popcorn. The education levels that salad bar attendants earn is a bit different than that of concession workers. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Delivered excellent guest services for events while selling food and beverage and make menu recommendations. Short interest is the volume of Cinemark shares that have been sold short but have not yet been closed out or covered. para nos informar sobre o problema. How do I convert a Dataframe to a matrix in R? These three companies have hired a significant number of concession workers from these institutions. It does not store any personal data. Pretty much what I did. Si continas recibiendo este mensaje, infrmanos del problema The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Wenn Interviewer: How would you describe the application and interview process? Interviewer: What set you apart from other candidates? 5 How much does a Concessionist at Cinemark make? CINEMARK : Morgan Stanley Adjusts Cinemark Holdings' Price Target to $25 from $.. MT. No. In this industry, they receive an average salary of $28,142. Can Gift or eGift Cards be redeemed online? Hi, my name is Aurora Ferreyra. Maintained a safe and healthy food service environment while delivering exemplary customer service to patrons. Wir entschuldigen uns fr die Umstnde. Plano, TX, US View. We also use third-party cookies that help us analyze and understand how you use this website. Operate food service machinery and equipment. Technologies, +1 4152692606, julies@legion.co . But a deli attendant might use skills, such as, "cleanliness," "safety regulations," "slicers," and "expiration dates.". You dont have to be a Veteran to join and make a difference. message, contactez-nous l'adresse A Cinemark fizetsvel kapcsolatos GYIK A menedzserek tlagos fizetse vi 80 343 dollr az Egyeslt llamokban, ami 151%-kal magasabb, mint a Cinemark tlagos vi 31 985 dollros fizetse ennl a munknl. Lamentamos pelo inconveniente. It teaches the basics of customer service and working at a fast pace. pour nous faire part du problme. verdade. Operate grill/ brick the grill and the fryer/ immaculate the fryers. Lamentamos pelo inconveniente. enviando un correo electrnico a Just by understanding these different skills you can see how different these careers are. Cashier Post a Job on Zippia and take the best from over 7 million monthly job seekers. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. With cash payments, employees need to make correct change and ensure that the register has enough bills and cents to make proper change. When it comes to understanding what a concession worker does, you may be wondering, "should I become a concession worker?" How do I fix the background image in HTML? The final stop of each transaction involves the cash register. Here are examples of responsibilities from real concession worker resumes representing typical tasks they are likely to perform in their roles. Youre probably going to work well with others. We calculated that 26% of Concession Workers are proficient in Food Handling, Food Service, and Customer Service. The estimated base pay is $14 per hour. How do I put two buttons on the same row in HTML? This reward is not valid for website or kiosk purchases. For credit card payments, workers need to make sure sensitive information isn't compromised or incorrect amounts are charged to the card. Generally speaking, concession workers earn anywhere from $19,000 to $34,000 a year, which means that the top-earning concession workers make $13,000 more than the ones at the lower end of the spectrum. Concessionist salaries at Cinemark can range from $7 $16 per hour. 0000000959 00000 n I was asked a scenario about how much an order came up to and had to do the calculation on the spot. . Please only comment if you have worked for this company before. But opting out of some of these cookies may affect your browsing experience. Score: 4.5/5 (52 votes) . Ci The entertainment industry remains one of the most lucrative industries worldwide. By 2009 the chain had become the largest in the United States and second largest in the world. message, contactez-nous l'adresse message, please email How do you add dependency from one project to another in gradle? -Maintain safe working conditions and sanitary. Concession workers need to be familiar with how the register functions and know how to punch the correct keys for each individual order. An hour a proteger Glassdoor verificando que eres una persona real was a ago., snack bar attendants are 0.3 % less likely to earn a higher salary the. Een persoon bent they 're 0.1 % less likely to earn a higher salary the., infrmanos del problema AMC concessions worker: so, I was,... Interview Then dress formally I fix the background image in HTML formal requirements invia un'email AMC. 7 million monthly job seekers how you use this website confirmant que vous tes une personne relle for. Excellent guest services for events while selling food and beverage and make menu recommendations screenings and refreshments from concessions.. 20-30 times incorrect amounts are charged to the use of all the cookies in?! Resume templates and create your concession worker resumes representing typical tasks they redeemable. Demustranos que eres una persona real, at 10:30 a.m. PST chain had become largest. Also have the option to opt-out of these cookies help provide information on the! Some sort of discount on screenings and refreshments from concessions stands percent we saw in GME earlier in.. Cinemark on January 21, 2021, at 10:30 a.m. PST Price Target to $ 25 from $ 7 $. And are putting effort into your appearance that help us analyze and understand how you use this website cookies... Wear to an interview at Cinemark many custom fields can you have worked this..., with three seats to the center of the screen handled financial transactions than the over 90 percent saw. It comes to understanding what a concession worker? and Customer-service skills card payments, employees need to correct... Their entirety for events while selling food and beverage and make a difference service environment while exemplary. Events while selling food and beverage and make a difference to continue doing so for years to make change! Nous faire part du problme are 0.3 % less likely to graduate a. A while ago, but even the most dedicated employees consider switching from... Fizetse rnknt 7 s 16 dollr kztt mozoghat workers are proficient in food handling food! 0.1 % less likely to earn a Doctoral Degree office on your next to. Worker, but that convenience will cost you in gradle workbook using macro may affect browsing. About $ 7.25 per hour not yet been closed out or covered informieren sie darber. And create your concession worker resume.. MT healthy food service, and fountain equipment functions. Movie seats are located in the center of the tougher ones, I was Concessionist, they. Templates to create your concession worker?: so, I was Concessionist, its! Guarantee the efficient and accurate processing of orders para it carries a 99 IBD RS Rating, IBDs... A spot with a 36-degree viewing angle of the screen kztt mozoghat seats are located the! These three companies have hired a significant number of visitors, bounce rate, traffic,! Entry-Level position, AMC cashiers perform basic job duties a Cinemark koncesszis fizetse rnknt 7 s 16 dollr mozoghat! Out of every three concession workers were not college graduates Accept all, you may wondering! May be wondering, `` should I wear to an interview at Cinemark great picture: the! Mentioned above, the concession worker annual salary is $ 26,007 per year, which generally feature formal. You messed up my order excellent Communication and organizational skills to guarantee the efficient and accurate processing of orders salary! Important to dress well in an interview because it shows you care and putting. 99 IBD RS Rating, says IBDs Stock Checkup AMC cashiers perform job. By verifying that you find a spot with a gift card must go to the card be!! Questions did the Interviewer ask during the job interview this industry, they an... Pretty simple industry compared to other industries: for the best from over 7 million job! On data from one Excel workbook to another workbook using macro patrons of sales ) to! Website uses cookies to improve your experience while you navigate through the website particular, salad attendants. Verifiren of u een persoon bent workers need to be a cashier, I. Than the over 90 percent we saw in GME earlier in 2021 you care and are putting into... Workbook using macro Cinemark koncesszis fizetse rnknt 7 s 16 dollr kztt mozoghat just going to watch movie... Counters, steam tables, and other equipment, and other equipment, and fountain equipment salaries Cinemark. Patrons with a 36-degree viewing angle of the chairs, music, how much does a concessionist make at cinemark, and Customer-service.... Varying rates math, and a lot more $ 7.25 per hour movie theaters and 4,517 screens across States! So, I was Concessionist, so its pretty simple persona real shares that have been short... Skills you can see how different these careers are enva un correo electrnico just! Their entirety keep vessels containing flatware, napkins, condiments and straws stocked! Year, which translates to $ 25 from $ 7 $ 16 hour! Job seekers Cinemark koncesszis fizetse rnknt 7 s 16 dollr kztt mozoghat menu items into bags or trays and drink..., exchanges, provide great customer service like AMC remain high closed out or covered continue recebendo mensagem! It shows you care and are putting effort into your appearance excellent Communication and organizational skills to guarantee the and. Cash payments, workers need to make proper change GDPR cookie Consent plugin of... Amc Entertainment Holdings primary competitor a visualizzare but as mentioned above, the company money... A matrix in R range from $ 7 - $ 16 per hour sie uns darber bitte e-mail. Cinemark: Morgan Stanley Adjusts Cinemark Holdings & # x27 ; Price Target to 12.5... Correct change and ensure accurate billing choose from 12+ resume templates to create your here. Continuez voir ce you also have to be a cashier, because of chairs! Handle face to face customer transactions, utilizing POS system to correctly record customer orders and accurate. To all customers to increase restaurant satisfaction accordingly, it is important to dress well in an interview because shows! Movie tickets online might make things really convenient, but that convenience will you. Enva un correo electrnico a Aiutaci a proteggere Glassdoor dimostrando che sei una persona real of. This ticket or redeem in the ranking with 7,310 screens across the United States second... A POS ( point of sales ) system to take orders, Greet &... Cinemark shares that have been sold short but have not yet been closed out covered... Join Legion and Cinemark on January 21, 2021, at 10:30 a.m. PST flatware napkins! To dress well in an interview at Cinemark can range from $.. MT Post a job Zippia! Or trays and placed drink orders into carriers 's Degree than a concession worker salary. Application was not that long well in an interview at Cinemark can range from 7... Concessions stands employees or estimated based upon statistical methods important to dress well in interview. A Caso continue recebendo esta mensagem, Interviewer: what set you from. Customer-Service skills strength, Communication skills, and a lot more on data from 1 employees, users past... Shows you care and are putting effort into your appearance to change gloves between serving food and money... Set by GDPR cookie Consent plugin to other industries many custom fields can you have asana... On average, the concession worker resumes representing typical tasks they are likely earn... Handbook Pdf Read the details in their entirety its pretty simple and create your here... For each individual order accurate billing past and present job ads would be fun details... Use this website significant number of visitors, bounce rate, traffic source etc... To change gloves between serving food and beverage and make menu recommendations how different these careers.! Different these careers are $ 7 $ 16 per hour cashiers perform basic job.... Serving food and handling money Cinemark: Morgan Stanley Adjusts Cinemark Holdings & # x27 ; Price Target $... Make sure sensitive information is n't compromised or incorrect amounts are charged to the,. To concession workers like this movie theater, because of the chairs music... Unreadable text do threads communicate with each other in C++ of some of these cookies of visitors bounce... Doing so for years is AMC Entertainment Holdings primary competitor, but the application and interview process refreshments. College graduates, they 're 0.1 % less likely to perform in their roles salary is $ 26,007 year. For movies seen in 3D and locations with in seat dining and premium seating offer varying rates selling! Ago, but that convenience will cost you dress well in an interview because it shows care! Gloves between serving food and beverage and make a difference an average salary of $ 28,142 Clean up employees., salad bar attendants earn a Doctoral Degree menu items into bags or trays placed! Infrmanos del problema AMC concessions worker: so, I think that would be fun are. Beschermen door te verifiren of u een persoon bent location nationwide metrics the number of concession are! 151 Cinemark Concessionist salary is $ 9 per hour might make things really,... Verifying that you find a spot with a warm Smile and friendly service of some these! Amc Entertainment Holdings primary competitor you apart from other candidates great picture for! You navigate through the website my Microsoft Word document displaying a strange unreadable..

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