According to the report, the weapon was loaded onto the delivery vehicle, a Budget rental truck, on March 16. Now the date is back to Tuesday. This video is about my experience with Fedex delivery of the Playstation 5. Package arrived safe and sound. Its the holidays. That Wednesday afternoon it updated to pending until Sunday when I called my facility in Quincy and the customer service Representative there told me that a bunch of people have called about their PS5 not being delivered. Unfortunately what is most likely going to happen is the thief will sell the unopened box to some unsuspecting person who will then be out how ever much money they spent and be stuck with the blacklisted phone. Customers' tracking information indicated their packages made it to the FedEx Sparrows Point distribution center, but the items were either delayed or never arrived. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. or maybe just not scanned and sitting there, I worked at a Fedex warehouse once, they defineltly stealing shit lol. Subscribe to our newsletter to receive offers. My PS5 got to me a day late, but it got to me. I was at work but I had someone home to make sure it didn't get stolen. A place for discussion regarding anything FedEx. In December, a FedEx spokesperson said they were investigating Cook's matter and several other missing PlayStations and "if a customer suspects that their package is lost or damaged, we encourage them to contact the shipper to begin the claims process.". This is normal bby ships out replacements or does in store replacements all the time. Hopefully this doesnt happen to anyone else but Im stressed that when my new one finally ships itll get stolen again. I'm suppose to get mines today I think ?. UPS normally marks my packages as "delivered to doorstep" and then doesn't actually deliver it until the next day, or they just deliver it to one of my neighbors instead. However, if your order is worth $100 or more, you will need to have supporting documents, such as a scan of a FedEx Air Waybill, FedEx Ship Manager printout, or FedEx Ground Pickup Record. Champ Hoops: https://youtu.be/q4w5Bb12McwPS5 Unb. What floors me is that Apple always washes their hands of any lost or stolen phones during delivery. No knock. For a better experience, please enable JavaScript in your browser before proceeding. They can not speed the process along, but they can tell you where it's at. JavaScript is disabled. OnTrac delivered my new phone to the wrong place a few weeks ago, didn't have it signed for like they should have, and then couldn't recover the package. Same thing just happened to me today. PS5 stolen by a delivery driver: PS5 pre-orders are being stolen by delivery drivers. Check edi or sop we dont jus push it off to the courier. He stole it right in front of my face, she said. Picked up from Shipper weighing 14lbs," said . If you still believe that your delivery has been stolen, visit the FedEx claims site. There is nothing that the store can do replacements have a longer verification process than normal orders and the store will essentially be told to wait. The manager had to make an overnight order and I got mine on Nov. 13. I refused to sign and the FEDEX guy got pissed off and called his manager or something. We blog about how to protect them using tools like porch cameras, parcel boxes, porch pirate bags, and more. PS5 pre-order thieves! I contacted that store multiple times, Saturday and today, to see why it was taking so long to get it prepped for me to pick up but I never got a straight answer. Copyright 2021 Scripps Media, Inc. All rights reserved. We want to create an inspiring environment for our members and have defined a set of guidelines. This essentially makes it a huge paperweight and could possibly catch whoever is dumb enough to go online with it. The store will not be able to do even that much. This video is about my experience with Fedex delivery of the Playstation 5. The St. Johns County Sheriffs Office is now investigating and has charged the driver with larceny. Sunday was Easter, so they were closed, but all day today (Monday) it was still being "prepared for pickup". He was telling them that I already opened the box when in fact I did not. I called FedEx to verify what I seen on the website tracking an they said yes its in route to you an will be there by 430. Things like, say, Target or whoever shipping the system in the box it comes in is rather dumb, to be fair, but that's no cause to automatically believe your courier is punking you. Is it okay if we ask FedEx drivers to work crunch to deliver us the thing we so covet? While i know there isn't some mass conspiracy to steal consoles I also don't blame people being a little paranoid when their console is showing as delivered in FedEx's system and CS can't tell you shit about what is going on. FedEx driver charged for missing PlayStation. 2. This is actually outrageousFiling a police report and all but something has to be done about getting FEDEX to be held accountable for all these blatant thefts. FEDEX got issues at Sacramento Warehouse @ 8371 Rovana Cir. My stuff, between everything, was over a thousand dollars. I tend to just attribute it to human error than just human crime rings a lot of folks get paid very well with these companies and every lost package FedEx loses money so I would expect they have a hammer down on things like this and its just unfortunate issues. 3. FedEx fucked up my release day delivery because they left it at the warehouse, not because someone stole it. Which means the driver stole it by scheming, delivering it to known spot for theft or they are just bad at their job and literally misdelivering it which probably means it's stolen anyway. Its a big company, theyll just reimburse you, well, a lot of them arent. So all you saying it can't be FedEx and all the precautions FedEx takes clearly don't meant anything if PS5 are just missing when being shipped. Hello, this is Robin. AT&T said when I reported the package stolen and reordered the phone they blacklisted the one that was stolen. A Ring video captures the driver hand over an envelope and then leave. Sorry that happened to you. He was able to get a refund from GameStop and a new console, however, tracking information still shows his original package as pending.. What happened when you placed the replacement order request is that an investigation triggers on BestBuy's end. my copy of CoD shipped last tuesday and was going to get to me last thursday. If everything checks out and the support team is able to get the hold removed then you are able to walk out of the store with a new unit. It may not display this or other websites correctly. We believe in protecting your valuable purchases from theft. Guides, reviews, news, and coupons. I am sorry about your PS5. Monday Nov. 29 - Fedex claimed they came to my house and ran the bellTuesday Nov. 30 - Fedex did nothing, package was never scanned back to the facility from Monday. Apple did send me a replacement, so now I won't get it until mid November. Nearly 30 reports of missing packagesWMAR-2 News has received 29 complaints of missing packages. So now I have to get back on the waitlist for a new one that's not estimated to ship until December. Absolutely stole shit haha. Press question mark to learn the rest of the keyboard shortcuts. Did you know your package can be delivered to your neighborhood Walgreens, FedEx Office, or . For more ideas, please check out our Theft Prevention Guide. including FedEx. A pandemic and the start of the holiday shopping season are affecting shipping. Going to assume someone took it between the warehouse and to my door. In my case they weren't. My PS5 package still says as of 10/26 343am, loaded "on FEDEX vehicle for delivery". I'm sure its been covered at length, but Fed Ex and UPS drivers, especially if they have been with the companies for awhile, are paid well enought they don't give a shit about your PS5. Theres nothing worse than ordering the perfect item online, waiting for it to arrive, and then continuing to wait. Here it is now Friday I have never spoken to that man again. For a better experience, please enable JavaScript in your browser before proceeding. Sacramento 95828. The little plastic thing you put it under was there but the entire box, there was nothing inside of it. Best Package Drop Boxes to Buy Under $200, Video doorbells: Nest vs. Ring vs. RemoBell. I always wonder how many people report their new phones stolen just so theyll get another replacement for free. I know this struggle to well. I'm sure there are instances where shit gets stolen, but people should also keep in mind that most folks don't want to risk their livelihood for a $500 console. r/BestBuy is a community-driven subreddit for employees AND CUSTOMERS to engage in meaningful conversations, ask for help, and discuss the company or their local store. They can see when it got received etic. I don't know about stealing, but my PS5 package from FedEx was fucked up when I got it. i ordered a laptop through lenovo one time and 4 months before the laptop showed up, it was obviously lost somewhere, lenovo wouldn't give me my money back so I initiated a chargeback with amex (1700 laptop), I think people vastly overestimate their PS5 importance. Baconmonk said: The amount of people just assuming FedEx is stealing is extremely disheartening. Eventually, excitement turns to worry, and people start to wonder, Was my package stolen? If you think that a porch pirate stole your FedEx package, read on for some things that you can do. I then asked to change the address to somewhere that I knew someone would be available 24/7. This forum (and the community in general) simply can't comprehend console launches not being some kind of supreme societal event. By 1pm delivery date changed to Tuesday the 17. The guy actually knocked on my door to let me know it was there also. In December, WMAR-2 News Mallory Sofastaii reported on several PlayStation 5s that hadn't been delivered. Thatll be life without parole no doubt in America lol. Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only an hour from me and then was never to be seen again. That is awful, sorry for your luck here OP. . I love all the pedestal-sitting Era tools judging us for being concerned and saying it's made up. Archived post. If there's Cameras everywhere an so much security this should have been an easy find to locate the package if it was last scanned onto the delivery vehicle smh. I called the 800BBY number and eventually got someone to confirm a hold and I told them my situation. STORY: Local realtor has helped 1,100 community heroes by donating 25% of commission. Two employees at the South Windsor FedEx distribution center allegedly stole 20 smartphones from a shipping box, police said. I would typically agree. The driver was initially in a white delivery truck but showed up in a silver pickup truck. Fedex driver tried to claim it was a return box, and took off. Both were scheduled to be delivered today and then the date on both changed to 11/24. Tuesday comes and goes no package. 1. For a better experience, please enable JavaScript in your browser before proceeding. If you call in to the 800 number they can tell you, and if not submitted, get the investigation request submitted. Add that to a huge amount of volume and a reluctance to correct mistakes instead of moving forward to get more deliveries done and you're going to get a lot of failed deliveries. The store can contact the BRIDGE and request a hold review if the customer is in store. JOHNS COUNTY, Fla. A St. Augustine woman claims a FedEx driver forged her signature and then stole a PlayStation 5 that she purchased for her son's 15th birthday. Fed-Ex stole a repair that I sent in also, so I'm dealing with that issue too. It's dumb af but I've had this happen even when we weren't in the middle of a pandemic. Keier doesn't believe anyone on the street would've been able to tamper with the package before he picked it up. The more we shop online, the more packages are delivered to our homes, and the more it happens: "Someone stole my package!". if there is ever a question as to whether or not gamers are overreacting the answer is always yes. Thank you for the reply btw! In Boone's hearing, officials said he stole a FedEx truck in Greenville on October 7, 2021. My box from target had the receipt on the outside. *We're not officially endorsed by FedEx nor are we a representation of the company*. ? The PS5 Subreddit also has a lot of folks saying the same thing. Police interviewed the driver who said he didnt know what happened to the package but it couldve been delivered to the wrong address or stolen from the truck. Normally you would have to go after the delivery company and Best Buy would tell you the order was "delivered" and anything that happens from that moment forward is your problem. The value of the missing merchandise exceeds more than $9,000. I have read numerous threads with people having stolen Pixel's and Google pretty much does nothing and forces you to try to get satisfaction from FED-EX and that can be like squeezing water from a rock. Audreyuna Singleton told Action News Jaxs Robert Grant that the driver dropped off the package November 27.Well there wasnt a PS5 anywhere in the envelope, she explained. We will work directly with the customer to reach a resolution in this matter., I just dont want this to happen to anyone else, Singleton said. In addition, if you can provide information such as the serial numbers of the missing merchandise, a copy of your invoice or receipt, a screenshot of the orders confirmation screen, and proof of payment, this will also be helpful. There was like a minute in between, if that, Keier said. Do not ask them, but say what will your company do about this? Id bet it does happen. Make sure to call Shipt and tell them you have video of their employee/contractor stealing your merchandise. 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