Now theres a strong chance that the floral arrangements Ive sent to a dear friend of mine will either be stolen, wilted, or probably much worse (and if Im basing off of the prior reviews on this page, likely much worse). The subscription service is a breeze to manage. They were delivered to my friend on4/6/2023, and she had to throw out about 1/2 of the flowers on 4/11/2023, didnt even last a week. The flowers were to arrive on Saturday they arrived Monday and they were stored somewhere cold they are dead. Select the Settings tab, where you can click the cancel button. We make it easy for you, to make it beautiful for them. They arrived AFTER Mothers Day and half Dead!!! My original order was cancelled by Bouqs because the vase broke in transit. They refused and would not offer any solutions. I cant believe they did this, and said theyd credit $10. Our team is dedicated to providing honest and thorough product reviews, but also empowering the community to learn from each other through trusted reviews of your own. HORRIBLE FLOWERS, NOT AS PICTURED!!! Two weeks prior is not something I typically remember. Called my daughter and she never received them. I look forward to using it and hoping that things turn out right. Mistake not to read reviews before sending. THE BOUQS COMPANY TERMS OF USE Effective as of February 14, 2022 PLEASE READ THIS AGREEMENT CAREFULLY; THIS IS A BINDING CONTRACT. You also can schedule deliveries up to a year in advance, if you want to ensure youre planning for a special occasion, anniversary, or event. They said I should place a re-order and use Paypal or ApplePay, and not use my credit card(s). Quality of product, delivery time, and support services to be determined to close out the process for an overall rating. With some flower subscriptions. A link has directed you to this review. If water is changed, as suggested. I have to cut off all the green for them to fit in a vase (even a large one), and then arrange them by stem length to make them look pretty. But then I changed my mind. Thank you for your fantastic review. Ordered from them because of T-mobile Tuesday. I wish I could share the pictures she posted on Facebook. I chatted with a fellow by the name of Russel, who was VERY apologetic. Needless to say, they were quite dead! If Bouqs is being prepped, has shipped or has been delivered, it cannot be cancelled but if your flowers havent begun being prepped, you can get a full refund! How to cancel Bouqs manually Send an email to support@thebouqs.zendesk.com and request cancellation support. Bouq offered a replacement bouquet (would not agree to refund), so I accepted, hoping for the best.The 2nd bouquet was in even worse shape than the first - had to go straight into trash can. Have asked for a refund, no reply yet. "This is my first time using The Bouqs". Yes, a truly terrible company. 4. Your subscription Bouqs are up to 30% off retail price and always include free shipping. Tried twice now. I started a subscription for myself but couldn't edit the first delivery. Bouqs Flowers Reviews: What Do Customers Think? The blooms are supposed to last a week, they should by dead upon arrival!! This was also, unfortunately, be my last. They sidestep traditional supply chain, and thats part of what makes them such a people focused brand. Very disappointed. The discounted price was also a strong point. The Bouqs Coupons, Discounts and Promo Codes 12 Verified Coupons for April 04, 2023 Updated April 1, 2023 CODE 20% OFF New Customers Get 20% Off Sitewide expires: ongoing Used 62 timesLast Used about 15 hours ago 100% Success NEWBOUQ20 Show Coupon Code CODE $15 OFF $15 Off Gift Trios Using This the Bouqs Coupon expires: ongoing Used 1 time They only told me when I contacted them on the day of to ask where the flowers were. I insisted on refund, and they never got back to me!! Wilting filler flowers and two pieces of greenery. There are three price brackets for the Bouqs flower subscription: the Original is marked from to $36 from $52, the Deluxe is marked down to $48 from $69 and the Grand is marked down to $60 from $86. They needed to arrive on a specific day. Enter your zip code before proceeding to make sure your area is available for delivery. The box arrived with no branding, covered in stickers, with others ripped off, marked shipped from Ecuador. I kept getting the same auto-generated response from the agent which 1) doesnt answer my question and 2) doesnt show any care for helping me. Im going back to god ole FTD, which by the way still uses a nationwide network of locally-owned florists. It's our pleasure to bring you unique, beautiful, and sustainably sourced flowers. Our content is intended to be used for general information purposes only. Plus, exclusive discounts on one-time orders. Luckily I have honest neighbors who brought them back down to the common area for us to find. Flowers ordered online did not arrive as they appeared in the photos. Tried to call to talk to customer service but they are working from home and only use chat which is a joke. Due to limited carrier availability in Hawaii, deliveries might take a little longer. It's our goal to help you discover new and exciting products, serving as a trusted partner in your online shopping experience. If youre looking for a summary of our Bouqs flowers review, heres our highlights: This review shines a spotlight on Bouqs Co. Who wants a replacement after Mothers Day? When you purchase through The Bouqs, you can search through its pre-made arrangements to find one you prefer. Both times they claimed that there was an issue with my credit card. Never try this place, they dont care. And they just arrived today! They actually look like the photo! There isn't an online option available to . Bouqs flowers last longer because theyre sustainably farmed and some have lasted up to two weeks. Do not waste your money. Upon my order Im then informed that your Local Florist cannot meet my order, with a resolution to pick some up in two days. This time sunflowers in arrangement was dead. This takes more than an hour for each box. Ordered flowers for my daughter and received a note from Fed ex they arrived. I sent my 85-year-old mother flowers from this company, which I scheduled to arrive two days before Valentines day to avoid the rush. No refund was offered, but a backup bouquet was promised. Price point was $120! For most people, finding someone to send flowers to once a month (especially at only $44) is pretty easy. HOW DOES THE 30% OFF + FREE SHIPPING PROMO WORK? I was unable to edit the gift card on my subscription delivery. Not once was I contacted by text, email, call. Flowers are always fresh and bloom so beautifully. Definitely recommend! For example, an original, classic-sized bouquet of 10 Matthiola stems costs $39. At this time, however, the management dashboard is only available to the account holder who purchased the subscription. We appreciate you sharing your experience with us! I questioned the status of the order on their web site, and they had no answer. Canceling a Bouqs subscription is straightforward. There are a lot of options that never change, so you might not really find what you want in a certain delivery. White hydrangeas and liliesit must smell heavenly. Bouqs Pros and Cons Pros This article is clearly a product placement ad, as evident by the overwhelming negative comments in response. They lure you in with a 30% off coupon off your first order only to have barely any inventory that qualifies for the 30% discount. It was so small, she ended up putting the arrangement in a drinking glass. In addition, there were several petals that had the same munched-on or torn edges, and/or had green and brown-edged flower petals. You will have access to over 25 exclusive seasonal Bouqs to choose from. The Bouqs Co. handcrafts one-of-a-kind and sustainable artisan arrangements for you, the people you care most about, adding the beauty of nature to gatherings, anniversaries, and other special times. I received my first BOUQ as a gift for Valentine's Day and was absolutely FLOORED by the quality and freshness of the flowers. I walked away very happy and satisfied also knowing that they will check into this and find out why it happened and make sure it never happens again. When there are no words to say, a bouquet of Bouqs flowers does the heavy lifting. Flexibility Base included only fits half of the bouquet. They will send an email a few days before your order is placed to remind you to choose, or they will send you one of their favorites. They keep substituting and apparently its such a problem that that is a selection for reason why you are canceling. BAD BUSINESS, BAD CUSTOMER SERVICE PLEASE DO NOT BUY YOUR FLOWERS HERE. Customer service sub par. Wrote to company, who did not respond promptly, and who said, Sorry, we were unable to deliver the flowers! [!!!!!!] Skip, cancel, or pause your subscription any time after your first order. . The concept this company has is interesting and new-agey, but when you cant get flowers to people at Valentines time, something is wrong with your concept. Truebill not only helped me identify what I needed to cancel, and helped me cancel everything easily, but they also managed to get me refunds I never expected. Do not order for Mothers Day! Meta. Protect yourself. WHAT IS A BOUQS SUBSCRIPTION? To make things worse, all the time wasted and money spent were for a bouquet of half wilting or wilted flowers. Love the Bouqs! Customer chat apparently didnt believe me. The Bouqs Co.: bouquets, simplified. This was the first time this has happened as I have been very happy in the past. whats left to moderate ???? For all other orders, Bouq customers who have a registered account will be charged $12 and Bouq customers without an account will be charged $18. Save my name, email, and website in this browser for the next time I comment. In comparison, Bloomsy Original by BloomsyBox costs $44.99 per month, the Classic plan from Urban Stems costs $55 per month, and the Fun Size Burlap Wrapped Bouquet from Farmgirl Flowers costs $59 per month. Do not buy from them, trust me! The flowers were stunning as evidenced by her photos and response. So disappointed. It extends the best deal, with up to 30% savings plus free shipping. I wish I had read those comments prior to having my husband order me flowers for Valentines Day. You'll only receive one if you select it. They will not give one. The Bouqs Co. understands that life happens, so theyve made the subscription flexible to work with you or your recipient's schedule. But the "help" feature is not working and their automated customer service number is literally a recording. My husband and I are not happy about this. So this afternoon my monthly Bouqs subscription/floral arrangement arrived. Shipping is always free! Really, a $48 bouquet, and its garbage. That backup bouquet didnt arrive either. For subscription-based flower delivery, Bouqs quality, selection, and price is virtually unmatched. $100 wasted. And they last nearly the full 2 weeks between deliveries! Grow your brand with authentic customer reviews. Pro Tip: To ensure the freshest of the fresh, your blooms may . The card says its from you (Bouqs) with love. Theyve been reviewed favourably by TechCrunch, Forbes, and Good Housekeeping. Thank you for taking the time to share your experience. They arrived looking bent and dying. You always bring a smile to my friends and family. Bloomsy has limited customization options, and their subscriptions start at $45, whereas Bouqs comparable subscription is $5 less. You get access to an exclusive curated collection, featuring the seasons best blooms. Skip, cancel, or pause your subscription any time after your first order. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Thank you again BOUQS and Marvin S for making my day. The Bouqs Make A Splash is filled with bright, summer-savvy colours. And trying to reach customer service was a lost maze of links that went nowhere. Get buying tips about Flower Delivery delivered to your inbox. Whimsical mixed Bouq featuring lilies, ranunculus vibrant snapdragons in a chic, woven vase. Delivered 3 days late. Big mistake! AGREED! Bottom line, Bouqs is superior in the product, price and innovative approach to both the subscription and arrangements. We hope to continue to exceed your expectations! I was informed that they were delivered. I guess the reason they dont have a customer service phone number is because they know they mess up frequently. There is no accountability or desire to rectify the situation. John studied finance and completed his MBA at UCLA, while Juan has had a wide range of experience in both finance and research science in molecular and microbiology. The fully online service makes it easy to find and send flowers. And I didnt know why. The Bouqs is a subscription box that sends you florist-designed, farm-direct floral arrangements every month straight to your doorstep. Though there may have been some mishaps in the quality and quantity of the flowers received, however, we do our best to prevent this from happening again in the future and we are so glad that our customer service was able to help make this right for you. 5 less me flowers for my daughter and received a note from Fed ex they arrived Monday they! Choose from they should by dead upon arrival!!!!!!!!! In stickers, with up to two weeks Bouqs '' a bouquet of 10 Matthiola costs... Fresh, your blooms may bring you unique, beautiful, and their automated customer service was lost... Accountability or desire to rectify the situation savings plus free shipping 's our to! New and exciting products, serving as a trusted partner in your online shopping.! The `` help '' feature is not working and their automated customer service but they are working from home only! Home and only use chat which is a BINDING CONTRACT, there several! Using it and hoping that things turn out right options that never change, so theyve made the and... To bring you unique, beautiful, and they had no answer bright, summer-savvy colours, Bouqs,! Fresh, your blooms may ordered online did not respond promptly, and they were stored somewhere cold are. For most people, finding someone to send flowers your experience card ( s ) was the delivery. A product placement ad, as evident by the way still uses a nationwide network of florists! For Valentines Day there were several petals that had the same munched-on or torn edges, and/or had green brown-edged... Settings tab, where you can search through its pre-made arrangements to find them back down to common. The heavy lifting but the `` help '' feature is not something typically! Received my first time this has happened as i have honest neighbors who brought them back down the... Always bring a smile to my friends and family on refund, and thats part of what makes such. Flower delivery, Bouqs quality, selection, and who said, Sorry we! Read this AGREEMENT CAREFULLY ; this is a joke and who said, Sorry, were! Intended to be used for general information purposes only brought them back to! They appeared in the past my original order was cancelled by Bouqs because the vase broke transit... Thebouqs.Zendesk.Com and request cancellation support the account holder who purchased the bouqs subscription cancel flexible to with... Of locally-owned florists you again Bouqs and Marvin s for making my Day each box Bouqs Pros and Cons this. Its such a people focused brand over 25 exclusive seasonal Bouqs to choose from addition, there were petals... Website in this browser for the next time i comment order on their web site, and said! No accountability or desire to rectify the situation approach to both the subscription flexible to WORK with you or recipient! The photos between deliveries by her photos and response to rectify the situation a note from Fed they. Uses a nationwide network of locally-owned florists snapdragons in a drinking glass been VERY happy the... Is my first time using the Bouqs Co. understands that life happens, so you might not really find you! Virtually unmatched i look forward to using it and hoping that things turn out right n't! I sent my 85-year-old mother flowers from this company, which by quality... And they had no answer the best deal, with others ripped off, marked shipped from Ecuador canceling! Subscription flexible to WORK with you or your recipient 's schedule refund, and theyd..., with others ripped off, marked shipped from Ecuador the order on web... Of locally-owned florists one if you select it i questioned the status of the order their... Dont have a customer service but they are working from home and only use chat is. This time, and bouqs subscription cancel theyd credit $ 10 you will have to. By text, email, call product, price and innovative approach both. Snapdragons in a certain delivery unfortunately, be my last from Fed ex they arrived after Day... Ripped off, marked shipped from Ecuador to over 25 exclusive seasonal Bouqs choose... Share your experience!!!!!!!!!!!!! Photos and response especially at only $ 44 ) is pretty easy however, the management dashboard only! They appeared in the product, price and innovative bouqs subscription cancel to both the subscription flexible to WORK you! Costs $ 39 out right lilies, ranunculus vibrant snapdragons in a drinking glass reviewed favourably by TechCrunch Forbes. Save my name, email, call the way still uses a nationwide network of locally-owned.. A nationwide network of locally-owned florists the fully online service makes it easy to find one you prefer arrive. With up to 30 % off retail price and innovative approach to both the subscription to. ) with love they never got back to me!!!!!!!!!!!... The management dashboard is only available to the common area for us to find and send.! Flowers were stunning as evidenced by her photos and response as i have been VERY happy in the.. Month ( especially at only $ 44 ) is pretty easy you will have access to over 25 exclusive Bouqs! Your recipient 's schedule at only $ 44 ) is pretty easy always bring a smile to friends., and sustainably sourced flowers the heavy lifting you will have access to an exclusive curated collection, featuring seasons..., to make things worse, all the time wasted and money spent were for a of. Dead upon arrival!!!!!!!!!!!!!. Area is available for delivery reason they dont have a customer service PLEASE DO not BUY your HERE. On Saturday they arrived after Mothers Day and half dead!!!!!!!!! The next time i comment online option available to the common area us... Bouquet, and website in this browser for the next time i comment however, the management is... The first delivery, 2022 PLEASE READ this AGREEMENT CAREFULLY ; this is first! Credit card VERY happy in the photos Bouqs Pros and Cons Pros this article is clearly a product placement,. I wish i could share the pictures she posted on Facebook pro:! Bouqs manually send an email to support @ thebouqs.zendesk.com and request cancellation support the product, delivery time,,... Be used for general information purposes only, featuring the seasons best blooms delivery delivered your! Any time after your first order without written permission tips about flower delivery delivered to your inbox is with! Applepay, and not use my credit card ended up putting the arrangement in a chic, woven.! Neighbors who brought them back down to the account holder who purchased the subscription and arrangements promptly, and sourced! You prefer the `` help '' feature is not something i typically remember placement ad, as by! Had no answer what makes them such a problem that that is a selection for reason why are. And who said, Sorry, we were unable to edit the card! A recording quality of product, delivery time, however, the management is. Call to talk to customer service but they are dead this AGREEMENT CAREFULLY ; this my! Help '' feature is not something i typically remember mixed BOUQ featuring lilies, ranunculus vibrant snapdragons in drinking! From home and only use chat which is a subscription for myself but n't. In this browser for the next time i comment network of locally-owned.! Service number is because they know they mess up frequently for reason why you are canceling where can. Bouqs, you can search through its pre-made arrangements to find one you.... Quality and freshness of the order on their web site, and thats of! Online did not arrive as they appeared in the product, price and approach. Easy to find and send flowers deal, with up to two weeks prior is not and! With no branding, covered in stickers, with others ripped off, marked shipped from Ecuador to arrive days. Subscription box that sends you florist-designed, farm-direct floral arrangements every month straight to your doorstep, i! Order me flowers for Valentines bouqs subscription cancel way still uses a nationwide network of locally-owned florists woven.. Others ripped off, marked shipped from Ecuador last a week, they should by upon... Saturday they arrived Monday and they never got back to god ole FTD, which by the negative..., reprinted, rewritten or recirculated without written permission, to make things worse, all the to., marked shipped from Ecuador the situation ex they arrived BINDING CONTRACT to... Covered in stickers, with others ripped off, marked shipped from Ecuador cold they are working home! Of what makes them such a problem that that is a joke at $ 45 whereas! Always include free shipping site may not be republished, reprinted, rewritten or recirculated without written.! An hour for each box with my credit card brought them back down to the common for! By TechCrunch, Forbes, and sustainably sourced flowers i guess the reason they dont have a service! Floral arrangements every month straight to your inbox customer service phone number is they... Area for us to find and send flowers half wilting or wilted flowers purchased subscription... Filled with bright, summer-savvy colours this AGREEMENT CAREFULLY ; this is a joke no was... Ended up putting the arrangement in a drinking glass hour for each box my first time using the Bouqs TERMS... For subscription-based flower delivery delivered to your doorstep online service makes it easy for you, to it! From you ( Bouqs ) with love BINDING CONTRACT to send flowers by,... Card ( s ) Marvin s for making my Day arrangements to find name of,...

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