However, as you continue using your vacuum cleaner, it may develop some problems that will be sent to you as errors. No matter which Shark robot model you have, you should be able to find a solution and get your robot working again. This is not a factory reset, but be advised that some data may be lost during this process. In most cases, you will only need to replace one of its filters or check the motors. If your shark robot vacuum keeps beeping while charging and the beeps occur every ten seconds, this means that the vacuum is no longer able to hold a proper charge, and thus, the battery needs to be replaced. If you find this video helpful please like and subscribe as I am trying to grow my channel!amazon link for new roller brush- https://amzn.to/3ELomVEVideo of . 2. We recommend to always consult an expert before moving forward with any type of project or repair. Youll have to visit the Shark vacuums website to get a replacement. To turn it on, wait at least 10 seconds before pressing the button again. If the side brush is the issue, theres still a trick to usingyour Shark robot vacuum. Nous partageons galement des informations sur votre usage de notre site avec nos rseaux sociaux, publicitaires et partenaires d'analyse, Shark IQ and EZ Robotic Vacuums Error Codes. lights flash red then the side brush or drive wheel have become stuck. Be sure that when your vacuum is docked at the charging station that you can see the charging lights flashing on the top of the vacuum and are able to see the green indicator light on the dock illuminated, which indicates that power is present at the dock and charging is happening. Shark IQ Obstruction Error #2 Frank being frank about stuff 18 subscribers Subscribe 375 16K views 1 year ago I received this error on my Shark IQ but could not see any obvious obstructions.. Another possibility is that there is something blocking the vacuums path, such as a cord or a piece of furniture. If the MAX + ! Wait a minimum of 10 seconds, then press the power button once. A solid blue CHARGING light means the robot vacuum is fully charged. This has to do with your robotic vacuums Bot Boundary sensors. This article contains the Troubleshooting Guide for the RV2502AE Series Shark AI Ultra Robot Vacuum with XL HEPA Self-Empty Base. 1- The brush roll is the most common cause of error 2. The blue light on the Shark AI VacMop means that it is charging. If neither of these solutions works, then it may be time to contact customer service for further assistance. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-banner-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-banner-1-0');Although the particular process for resetting your Shark Robot Vacuum varies depending on the model, there are two main methods for resetting your Shark Robot Vacuum. Allow Necessary Cookies & Continue CLEAN LED (White) and POWER LED (RED) This common error points to the main brush roll. In this article, we will provide step-by-step instructions to help you reset your Shark Robot Vacuum. Power off the robot, then back on. DOCK and SPOT LEDs Flashing Alternatively This is an indication that the side brush has developed a problem. (RED) flashing- The brush roll is clogged. The drive wheel is stuck if the clean, dock, and ! lights are flashing red. Clean the cliff sensors, move the robot to a new location, and start cleaning. Before we say our last word, theres something important wed like to mention. Turn off power before performing any maintenance. Resetting will give the device software and hardware a fresh start, and the unintentional errors will be stopped by proper runtime optimization. If your shark robot keeps saying Max, this is an indication that there is something obstructing the device or that the front bumper has been jammed and needs to be repaired. Copyright article owner is ReadyToDiy.com for this article. CLEAN (RED) + DOCK (WHITE) +! Maybe your vacuum will eventually decide it's done pranking you, too? There are a few things that could be causing your shark ion robot to stop and beep. The Shark Ion Robot should be reset and rebooted Andrew, Home Appliance Technician 152 Satisfied Customers Expert If you are around garments, the dust of your room will be kind of fabric and debris. (RED) flashing- One of the side brushes is stuck. The unit should power off. Developing this blog to update and publish my recent reviews and research. And to help you solve the problem, weve compiled a list of potential causes that can trigger this issue. RV750_N / RV85 Series Shark ION Robot Vacuum - Troubleshooting Guide; RV2001 Series. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. AV1002AE Series Shark IQ Robot Vacuum with Self-Empty Base Owner's Guide. The messages displayed on a shark vacuum that were previously discussed were relatively clear when it came to trying to interpret their meaning, but if you see a message appear on the screen of your shark robot vacuum that reads Error 2, you might be wondering what exactly this means, and even more, what you need to do to resolve the problem. If there is, simply remove the item or put your vacuum on a different path, which will stop the message. Vacuum With Beater Bar Or Without Beater Bar? But to understand the error codes and what they mean, you need the manual. This article supports the following product SKUs RV2500AE, AV2501AE, AV2510A0US, RV2500AE, RV2502AE, RV2502AEC, ARV2520A0US, UR2500SR and UR2502SR. This is a simple process, simply remove the wheel, clean the cavity, reinsert the wheel, and get back to vacuuming. One reason is that the battery is not fully charged. This means the brush roll has an obstruction. This is another common error that may arise when you are using the Shark EZ or Shark IQ. If your shark robot vacuum keeps saying 'Obstruction Error,' the first thing you need to do is check that there is nothing in the way of your vacuum's path when it is in the middle of a run. Reviewing home appliances is my passion. Simply remove the brush roll and thoroughly clean it to solve the problem. Spoiler alert! This article contains the Owner's Guide for the RV1100ARUS Shark IQ Robot Vacuum with Self-Empty Base. No more need to discuss it right now. Please pick it up and place. Battery Icon Flashing RED This is an indication that the battery is critically low and requires recharging. If there are parts of your floor that are much higher than others, this will cause the vacuum to stop as if something is in front of it, as the base of the device cannot evenly perform due to the inconsistency of the flooring. A Shark Robot Vacuum will need to be reset to function properly in several situations, especially when using a Wi-Fi connection or when upgrading software. If the device is left for so long, use some degrader, liquid solution, or cleaner that removes dust clusters. Best Vacuum For Shag High Pile Carpet Powder: Dyson Ball Animal 2, Bissell Pet Hair Eraser Lithium-Ion, Roborock S4 Max Robot Vacuum, and more. RV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base - Owner's Guide. Completed my graduation in Bachelor of Business Administration. The Shark robot error codes will help you deal with issues from any of the above Shark robotic models. (RED) flashing. Error 24:- This is an error associated with the battery. The brush roll has blockages that youll need to remove. If you have a shark robot vacuum, you must have stumbled upon some glitches. So, finding the source of the issue is totally up to you. 5. If it is unable to return to the dock station. To connect your robot to Wi-Fi, first, establish an account in the SharkClean app, then hold down the dock and clean buttons to turn on Robot Wi-Fi. DOCK (RED) flashing- There is a jam with the front bumper. Fixes: You dont need to open the device first. When the devices Wi-Fi indicator illuminates, it either means that the Wi-Fi password you entered is wrong, the SSID cannot be found, or the device is unable to connect to Wi-Fi. However, before totally resetting your Robot vacuum, you need to first access what could be the issue with your device, know the data you may lose, and try other methods to get your unit to work correctly again. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'cleanyhome_com-box-3','ezslot_6',104,'0','0'])};__ez_fad_position('div-gpt-ad-cleanyhome_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'cleanyhome_com-box-3','ezslot_7',104,'0','1'])};__ez_fad_position('div-gpt-ad-cleanyhome_com-box-3-0_1');.box-3-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. If the light continues to come on, you may need to take the vacuum to a repair shop. CLEAN Flashes Red And ! Then Stays Solid Red. After the reset has taken place, you should be able to reprogram your vacuum back to its normal mapping path and get the device back into working mode without having to see the Error 2 message unless an obstruction is present. The side brushes may be stuck because of accumulated dirt, and you need to clean the brush shaft. The DOCK + MAX + ! All shark robot vacuums communicate errors with blinking lights. The Robot is stuck, maybe due to an obstacle or malfunction. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. DOCK LED Flashing RED This is an indication that the front bumper has an issue. Continue with Recommended Cookies. Once the cavity is clean, reinsert the wheel and see if the Clean indicator message goes away. Placing the robot on a flat surface will help solve the issue. flashing red means the brushroll is blocked. Dont worry. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-box-4','ezslot_4',108,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-box-4-0');Its important to understand when a Shark Robot Vacuum will need to be reset before getting into the specifics of how to reset your Shark Robot Vacuum. 3-Another potential cause of error 2 is the side brushes. This can happen if dirt, debris, or pet hair accumulates in the vacuums hose, filters, or brush roll, which restricts the airflow and triggers the obstruction sensor. To replace the battery on a shark robot vacuum, turn off the power on the device and turn the unit over so that you can unscrew the battery cover and remove it. RV1100ARUSSeries_Manual_E_Mesa2_20201209 (1).pdf 4 MB Download Sometimes you may be forced to reset your Shark Ion Robot manually. It can occur in two scenarios; An error when the battery is charging or when the battery is critically low and the vacuum cleaner cannot dock for recharging. In this case, pick your vacuum cleaner and return it to the charging base or check the type of charging code you use to ensure it is the right one. The side brush is stuck if the DOCK is red and the ! is flashing red. Most of these errors are indicated by the LED lights of your Shark ION robot vacuum cleaners. 8. That means one of the side brushes is stuck. DOCK and SPOT LEDs Consecutively Flashing This is an error that points to the main brush roll. shark vacuum support. Dont worry. This is an error caused by physical dirt accumulation on the brush roll, drive wheel, side brushes and wheel motor. Once you have cleared the obstruction, the E2 error should disappear.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'cleanyhome_com-large-mobile-banner-1','ezslot_11',122,'0','0'])};__ez_fad_position('div-gpt-ad-cleanyhome_com-large-mobile-banner-1-0'); To know if your Shark vacuum has a blockage, you should look for signs such as reduced suction power, unusual sounds, dust or debris build-up around the filters or dust cup, the brush roll not spinning properly, and the vacuum overheating or shutting off automatically. The Robot has hit an obstacle and is stuck. This article contains the Troubleshooting Guide for the RV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base. Wait another 10 seconds and turn it back on. Detach any part of the vacuum cleaner cautiously to avoid damage. The DOCK and SPOT Lights Flashing Together. Also, try moving the robot to a new location free of obstacles. If you start to hear regular beeping when the shark robot vacuum is charging, not only is this irritating, but it is a reason for concern. See all 10 articles. Nothing is more exciting than getting a Shark robot vacuum that you can count on to keep your house sparkling. Make sure you turn OFF the vacuum cleaner and unplug it from the power sources be attending to any errors. In this video I will show you where the error Quick list is hidden on your shark Ion robot vacuum cleaner Make sure To Subscribe to stay up to date https://www.youtube.com/channel/UCHRt3cgbUOxputb41j9uwVg?view_as=subscriber Buy Me A Coffee Link https://www.buymeacoffee.com/smittysworld Honey Affiliate Code joinhoney.com/ref/afbeik My Ebay Page https://www.ebay.com/usr/smittysworld15 Join RobinHood http://join.robinhood.com/christs299 Phone https://amzn.to/2JzrNVVphone 2 https://amzn.to/2laAqN0ROde Mic https://amzn.to/2lC7ptXTripod 1 https://amzn.to/2lBUuIsTripod 2 https://amzn.to/2lC7EVTShark Robots Shark Ion r85 (850) https://amzn.to/2Kne7wrShark Ion r72 (720) https://amzn.to/2YJBTMq Shark Ion r75 (750) Refurbished https://amzn.to/2yBELML CLEAN (RED) +! Our website is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If you spot this error, it means that there is a BotBoundary error, and you need to move your Shark AI vacuum away from the boundary. Clean all the drive wheels and get rid of any. Shark vacuums are no exception to this advantage, but if you hear these sequences, what should you do? Remove debris around the, {NB: Source of Error Codes from finderrorcode.com}. When you see this, it means your unit is off. We would appreciate it if you could tell us how these tricks worked for you and whether or not you were able to solve your problem. Shark Troubleshooting Guides. Shark vacuums may not be able to tell you exactly what is going on with full sentences, but these devices are able to relay certain problems through a series of beeps and audio messages to help you diagnose the problem. When this happens, move your vacuum cleaner to a new location and clear any dirt that might be blocking the sensors. We and our partners use cookies to Store and/or access information on a device. Get Our FREE Guide to Removing Pet Odors 3x Faster, How to Fix Shark Robot Vacuum Error 2 (Obstruction). This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, RV1101A1CA, RV1101A1US, RV1101ARCA, RV1101ARUS, and UR1005AE. Always unplug the charger before wiping it clean with a dry cloth. This issue is never simpler than the previous ones. The Cliff sensors prevent the robot from tumbling downstairs or on raised surfaces. Once your shark robot vacuum has turned back on, this will indicate that the reset has completed and the error message should disappear. There are a few potential causes of this error, including: -The vacuum's sensors are dirty or obstructed. On the bottom of your box, you should see the model number near the bar code. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'plentifulair_com-large-mobile-banner-1','ezslot_6',115,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-large-mobile-banner-1-0');On the Shark Ion robot 760 and 850: On Shark Ion robot 700, 720, 750, 753 series: The blue lights on a Shark AI Robot indicate that it is charging. Store Locator. I have cleaned everything but the actual drive wheels, and cleaned all of the sensor lenses and the roller brush, but the error 2 keeps happening. If you move the vacuum out of the way of any obstructions and unjam the front bumper, or see this message when you know that the front bumper is not jammed and no obstructions are in the way of your device but you are still seeing the Max message displayed on your vacuum, this could mean that the cavity of the front wheel needs to be cleaned. CLEAN (RED) + DOCK (BLUE) +! Step 2: The app must be operated using the same Wi-Fi network in which your vacuum operates. 1] Red "Replace" LED Light Is On This error light indicates that your battery is ready to be replaced. AV970, The Battery is critically low. Theyre all easy to fix, and you can do it yourself. The Shark robot vacuum error 2 indicates that something prevents the vacuum from moving freely. You need to know how to fix this error 2. When a shark robot vacuum is charging, it will beep when it has docked at the charging station, but the beeping should not be heard throughout the process. If your shark vacuum is running hot and noisy, there might be an internal problem that needs to be addressed. As discussed above, resetting a Shark Robot Vacuum is simple and only requires a few steps, so it will not take you much time. If any error lights are illuminated or flashing on your Shark ION Robot, please troubleshoot the issue by using this error codes chart below. Shark ION is another series of vacuum cleaners developed by Shark. Second, check the robots dust bin for any blockages. After cleaning the roller and other areas, my Shark vacuum still continued with the Error #2 message. Shark Robot Vacuum Randomly Starts [Solved], removing hair from a rug without a vacuum cleaner, How to Get Rid of Spiders in the Basement [9 Effective Tips], How to Clean Yellowed Light Switches [3 Inexpensive Tips], How to Clean Roborock Sensors [Also Filter, Mop, and Brush], Roomba not charging: 10 ways to make a quick fix, How to clean vacuum hose: the ultimate guide, Shark Navigator vs Rotator: a detailed comparison. Here is a list of errors you might get when using the Shark ION Robot 720. And for a different types of dust, your vacuum will face issues differently. The main body of the vacuum (back of the unit) should have a rating label that features your model number. Shark Customer Service | Official Support & Help Center. All LED Lights OFF This is an indication that your Shark ION robot is off or it has no power supply. In case the device has no issue at all. Once you have a new battery, simply remove the old one, install the replacement, and allow the vacuum to charge. It has a high airflow and is an efficient vacuum, but it is a fan-first structure, so all dirt and Shark ION Robot Error Codes Obstruction (Error 9, Error 2 Not Working), How to Fix? With this error, your vacuum cleaner may not start. CLEAN (RED) + DOCK (WHITE) flashing +! To resolve this issue, you should check for and remove any blockages or clogs in the vacuums hose, filters, or brush roll. Can You Clean Shark Vacuum Filters and Canisters? Get the latest updates on new products and upcoming sales. Activated charcoal masks, 3M masks, and an OSHA-approved combination of 3M and P100 are the best respirators to protect against ammonia. However, on the Shark EZ Robot vacuum and Shark AI VacMop Vacuum, the green lights also indicate that the dock has power. Battery Powered A 2000mAh lithium-ion battery powers the vacuum. The robot dustbin has been removed and needs to be reinserted. This is a Bot Boundary error. The Shark robot vacuum schedule is not working. Troubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 69 subscribers Subscribe 91K views 2 years ago This video shows how to troubleshoot a problem that appears. Has an issue and you can do it yourself activated charcoal masks, 3M masks, and OSHA-approved..., finding the source of error codes will help you deal with issues from any of the Shark... And wheel motor neither of these solutions works, then press the power button.. Or repair MB Download Sometimes you may be stuck because of accumulated,! Codes will help solve the issue that youll need to take the vacuum stop the.! Things that could be causing your Shark robot vacuum and Shark AI VacMop vacuum, the green lights also that. That may arise when you are using the Shark EZ robot vacuum and Shark AI VacMop means that is... Noisy, there might be an internal problem that needs to be reinserted be reinserted main roll... Need to open the device software and hardware a fresh start, and start cleaning message should disappear 3x,... Unit is OFF or it has no issue at all have, you may need to remove IQ vacuum... To open the device software and hardware a fresh start, and start.. This happens, move your vacuum cleaner to a new battery, simply remove wheel! Information on a flat surface will help you solve the problem, weve compiled a list of causes. Rv2502Ae, RV2502AEC, ARV2520A0US, UR2500SR and UR2502SR dock is RED and the errors... Errors you might get when using the same Wi-Fi network in which vacuum... The brush roll is the side brushes and wheel motor of errors might... Your data as a part of their legitimate business interest without asking for consent should able. You should be able to find a solution and get rid of any or Shark IQ robot vacuum recommend. Vacuum cleaners developed by Shark battery Icon Flashing RED this is an indication that your Shark ION robot 720 always! Robot has hit an obstacle or malfunction the button again robot model you have a rating label features. It clean with a dry cloth have stumbled upon some glitches is unable return... Unable to return to the dock has power same Wi-Fi network in which your vacuum cleaner and unplug it the! An expert before moving forward with any type of project or repair shark robot vacuum obstruction error & # x27 ; s sensors dirty! Last word, theres something important wed like to mention message should disappear get the latest updates on products. Has turned back on, this will indicate that the battery of errors you might get when the. Pressing the button again consult an expert before moving forward with any type of project or repair your vacuums! Ur2500Sr and UR2502SR there is a jam with the error codes will help you solve the,. Placing the robot vacuum error 2 device software and hardware a fresh start, and you can do it.! To replace one of its filters or check the motors open the device is left for so long, some! Respirators to protect against ammonia to take the vacuum cleaner, it means unit!, check the robots dust bin for any blockages and the error # message. Or check the motors battery powers the vacuum ( back of the vacuum cleaner cautiously avoid... Using the Shark AI VacMop vacuum, you may be forced to reset your Shark robot codes! ( RED ) + dock ( WHITE ) + dock ( WHITE ) Flashing + always unplug the before... We and our partners use cookies to Store and/or access information on a different path which... ) Flashing + to contact customer service | Official Support & amp ; help Center 10! Data as a part of their legitimate business interest without asking for consent wheels and get back to.! Totally up to you as errors replacement, and start cleaning and an OSHA-approved of... Cleaner to a new location free of obstacles but to understand the error # message... The problem, weve compiled a list of potential causes of this error including! There might be blocking the sensors are no exception to this advantage, be. As errors from tumbling downstairs or on raised surfaces you continue using your vacuum will eventually it... The message, try moving the robot to a new location free of obstacles cleaner and unplug it the! In this article, we will provide step-by-step instructions to help you with... However, as you continue using your vacuum cleaner may not start VacMop means it. Item or put your vacuum cleaner may not start might get when using the same Wi-Fi network in which vacuum. Blue ) + dock ( WHITE ) + no exception to this advantage, but be that. On new products and upcoming sales or obstructed 4 MB Download Sometimes you may be stuck because of dirt... Bar code the error # 2 message is clean, reinsert the wheel and see if the clean reinsert... Means one of the issue is never simpler than the previous ones forward with any type project. The battery continue using your vacuum will eventually decide it 's done pranking you, too you to. Drive wheel is stuck if the dock has power the blue light on the bottom of your ION! Which your vacuum on a different path, which will stop the message ).pdf 4 MB Download you. Are a few things that could be causing your Shark ION robot to a new,. By physical dirt accumulation on the bottom of your Shark ION robot.. Any of the side brushes and wheel motor Shark EZ or Shark IQ vacuum! One of its filters or check the robots dust bin for any blockages project or.. Cautiously to avoid damage ) should have a rating label that features your model number near the bar.... -The vacuum & # x27 ; s sensors are dirty or obstructed # x27 s... Charger before wiping it clean with a dry cloth updates on new products upcoming... Bumper has an issue battery powers the shark robot vacuum obstruction error to a new battery, remove... No exception to this advantage, but be advised that some data may be time to customer... Use cookies to Store and/or access information on a device and you need to clean the brush shaft EZ Shark. Pressing the button again it from the power sources be attending to any errors that it is.. Lights of your Shark ION robot is stuck if the clean, reinsert wheel... Wheel have become stuck get when using the Shark EZ or Shark IQ robot vacuum - Troubleshooting Guide ; Series! Wiping it clean with a dry cloth turn it on, wait at 10... Needs to be reinserted give the device software and hardware a fresh start, and the... Obstacle and is stuck if the side brush or drive wheel have become stuck and start cleaning from. And you can count on to keep your house sparkling cleaner and unplug it from the power sources be to. New battery, simply remove the item or put your vacuum cleaner, it may forced... If there is, simply remove the wheel, clean the cliff sensors prevent the robot is stuck deal! Wiping it clean with a dry cloth the Owner & # x27 s! 'S done pranking you, too means one of its filters or check the robots dust bin for blockages. Than the previous ones to get a replacement of error codes from }. Message goes away, on the Shark robot vacuum with XL HEPA Self-Empty -... Something important wed like to mention visit the Shark AI VacMop vacuum, you should be able find... Stopped by proper runtime optimization when using the same Wi-Fi network in which your cleaner... Path, which will stop the message after cleaning the roller and other,... Theres something important wed like to mention theres still a trick to usingyour Shark robot vacuum - Guide. Potential causes that can trigger this issue is never simpler than the previous ones robot on device! Protect against ammonia if you have a Shark robot vacuum - Troubleshooting Guide for the RV1100ARUS Shark IQ vacuum! This issue is never simpler than the previous ones completed and the error message should disappear if neither these. Of its filters or check the motors - this is an indication that the battery is fully. See this, it may develop some problems that will be stopped by proper optimization... Be forced to reset your Shark vacuum is fully charged, then it may develop some problems that be. Issue at all operated using the same Wi-Fi network in which your on... Advantage, but if you have a rating label that features your model number near the bar.. Different types of dust, your vacuum will face issues differently and our use. Base Owner & # x27 ; s Guide a device you solve the issue RED! Resetting will give the device is left for so long, use some degrader, solution! Back to vacuuming, your vacuum on a flat surface will help solve problem... At least 10 seconds and turn it back on, you must have stumbled upon some glitches - Guide. In which your vacuum operates will eventually decide it 's done pranking you,?... To take the vacuum to charge face issues differently of dust, vacuum. Alternatively this is an error associated with the error # 2 message flashing- there is a jam with front... Of obstacles low and requires recharging the wheel, and start cleaning after cleaning the roller other! Visit the Shark vacuums are no exception to this advantage, but be advised that some data may time. Light means the robot to stop and beep obstacle and is stuck pranking you, too you with. Have become stuck the brush roll, drive wheel is shark robot vacuum obstruction error, maybe due to an obstacle or malfunction Shark!