The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. Learn More HI, HOW ARE YOU PROJECT Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Love it so far. Search for "Urbanise Community" in the app store, or click on an icon below. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! Residents can review electronic documents right in ResidentPortal. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. Both the customer and the manager automatically receive an e-mail outlining the details of the request. It is also an innovative communication and marketing tool for property and strata managers. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. My Community VIP gives you the services needed to create a successful resident parking policy. Add messages that display when your residents log in. Owners and tenants can lodge maintenance and service requests with their property manager. This app may share these data types with third parties, App activity and App info and performance. Track the frequency of requests, communicate clearly, and reduce turnover. Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. Facebook Instagram Linkedin YouTube. You can even add emergency contact information to!!! The Manager of your community can send details of special deals and promotions.. Either you have it or you dont. If you are not already signed up, click on the Register Now button. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. 2. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. If you are a strata manager or property owner interested in using Community, please contact us. 3 Select your site, enter your email address, and enter the security code as shown on the screen. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously I would like to settle my final account balance. Your email address will be your username. Sign In Register . Apartment owners can view a live customer account. Fill out an assistance request form & provide documentation of homeownership & income. Every time a document is published, the people who are authorised to view it are notified via e-mail. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Residents can contact property staff directly from the app. The portal system includes a business directory feature that enables Board Members .. This initiative can be a revenue source for your community, helping to reduce service charges/levies. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. 2023 MetCap Living, all rights reserved. At American Campus Communities, it's our passion to support students in their academic journeys. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. On the portal they can create and track maintenance.. Let your customers self-service. We plan to add more soon such as contractors. Landlords - click on 'Landlord Login' to access the Landlord Portal. 4 Check your email and use the link provided to validate your email address. Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. Reach out and let us know how we can help you. Get a personalized demo to see how Entrata can help you. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. Jacqui is always great in rendering an impeccable service. The app responds well and is easy to navigate. Community making community management easier. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Express your brand or property's identity with customizable portal colors. report concerns about unit repairs to. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. Contact Property: Contact your property directly from the app. I receive a written letter of how much those extra fees are per month, but I cant see total amount due until the amount is actually due. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. Simply enter your zip code, account number or email associated with your account to get started. Business Directories & Real Estate Listings. It is also an innovative communication and marketing tool for property and strata managers. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. The community manager can invite the user to join the community portal. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. Get the latest community updates. Overall still feels pretty solid though. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Viewing permissions can be placed around all documents on the portal. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. Receiving an Invitation to Join the Community Portal By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. You can now access information about your property on supported iPhone and Android devices. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. "- Machelle York. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. Choose an option below that best fits your needs. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. Maximize your asset value by optimizing rents while consistently reducing vacancies. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Password. I love it! 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