If that is the case with your refrigerator, the appliance works well, and the water may not get colder unless you have a lower temperature. If it looks clean then it may have failed in which case it will need to be replaced with a new one. After reseting the temperature wait 24 hours for the temperature to adjust appropriately. This online merchant is located in the United States at 553 Benson Rd, Benton Harbor, MI 49022. 4 Starting Capacitor Issue. Read the temperature afterward; if it does not correspond with the set temperature, the thermostat may have failed, or the thermistor may be defective. For the capacitor, also fixed to the compressor, use a multimeter to test it for continuity. Setting the temperature in your KitchenAid refrigerator is crucial for some reasons. If you hear the clicking sound, move on to checking the start capacitor. If there is a partial obstruction, it may explain the cooling issues. Your Account. Check to see if your KitchenAid refrigerator has a cooling function. Find helpful resources in this article on adjusting the temperature settings on your KitchenAid refrigerator to raise or lower the temperatures. But if it is running yet the fridge is not cooling, then the start relay of the compressor could be faulty. If your KitchenAid refrigerator isn't cooling properly, the issue could be with the refrigerator start relay. Mode Check whether the refrigerator is in demo or showroom mode. While KitchenAid may not be the household brand name that LG or Whirlpool is, they have a long history of making great refrigerators that make an excellent addition to anyones kitchen. Ensure plug is tightly pushed into electrical outlet and outlet is supplying power. Additionally, if the motor is unusually noisy, replace it. We did not test Max Cool, which could help out. The refrigerator should defrost them to prevent freezing. Should any of these fail, then it will throw the balance off. When the Refrigerator is in Demo Mode, the display will read OF-OF, which disables the compressor to save electricity while it is on the showroom floor. Based on research by Choice.com.au they estimated the lifespan for when it is cheaper to replace. Refer to your users manual to locate the start capacitor for your particular model of fridge, then you can just slot the new one right in its place. He initially said the fan was not working and when we looked around the fan, there's a lot of ice build-up. KitchenAid Refrigerator not cooling Refrigerator Isn't Cooling Refrigerator Troubleshooting 01 - Condenser Coils are Dirty The condenser coils are usually located under the refrigerator. If it fails the test, replace the compressor or you might be better off buying a new fridge depending on the replacement cost. 2. FIXED - KRMF706ESS01 KitchenAid Refrigerator not cooling properly, ice build up Hi, Our refrigerator Kitchen Aid KRMF706ESS01 is not cooling properly. If you check each of the components that we list in this article, you should be able to find the culprit and fix it. Whether its due to overheating or a power surge, when a compressor fails its not easily repaired unless you have the skillset required to do so. The condenser fan motor draws air though the condenser coils and over the compressor. If it is unable to do this, the refrigerant system will not work. However, if your refrigerator believes the door is always open, it will not run the condenser long enough to maintain the proper level of cold. 04:36. But if the blades turn freely, test the motor with a multimeter to check for continuity. With that being said, sometimes their fridges can run into a troublesome issue where it will suddenly stop cooling, leaving you with spoiling food and no obvious way of fixing it. If there is nothing noticeably wrong with it then it has most likely blown in which case it will need to be replaced. Give your refrigerator room to release heat by shifting its placewith at least inch of clearance on the sides and 1 inch in the back. Kitchenaid Fridge is Not Cooling. 8 Faulty Circuit breaker and power cord. If its something like built-up food or a spill thats giving it an uneven surface you can easily wipe it down with an all-purpose cleaner and it should restore the seal. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. The lights and display panel will come on in these modes. The thermostat sends voltage to the evaporator fan, compressor, and condenser fan where it applies. Once the coils are nice and clean or the ice has been removed, turn your fridge back on and check if the problem has been solved. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Note: These steps apply to all models of KitchenAid refrigerators, including the Superba model. Failure to do so will result in cold air leaking out. Determine if a large amount of water was recently dispensed; if that is the case, it will take some time for the water in the reservoir to chill again. I can't say if these . 5. If the outlet is not the problem, move to the next step below. Item added to the compare list, you can find it at the end of this page. Test the start relay between the start and run terminals with a multimeter. Keep this in mind when organizing and storing items in different sections. . Would you like to go to the Kitchneaid Canada site instead? If the temperature setting is incorrect or irregular, the compressor and fan motors may wear out before they are due. After you replace the start relay, check if your fridge now cools. (If you are unsure of its location, see your user manual.) Without it, the compressor will overheat, and the coils will not be cool enough to cool the refrigerant. If the fan cannot move around, check nothing is obstructing it. (Must Read), 5 Common Problems With Kitchenaid Fridges (Must Know), How long should your washer, fridge, TV, and other appliances last? At the back of your fridge are condenser coils that help keep your fridge cool. One or more of these components may be defective or dirty, causing the freezer to have cooling issues. If you have too much food in your refrigerator or freezer, you may be blocking an air vent, causing your refrigerator to not cool properly. If it is closed or just partially open, change it. See additional contact info and hours of operation here. Remember that machines break down, and no matter how frustrating it is to discover that your Kitchenaid fridge is broken, it is always best to remain calm. Unplug Refrigerator And Check Power Outlet The first thing that you should do is unplug your refrigerator and check the power outlet. If they are, you will have to thaw them using the manual method. Locate the start relay (consult your user manual if youre not sure where it is). Find the condenser fan. You can check the compressor, and replace it if required, by: The final step you can consider taking is to replace the main control board. Installation If the refrigerator was installed recently, it would need some time to cool properly, sometimes 24 to 48 hours. There are several reasons why your KitchenAid KRFC704FPS may not be cooling properly. Dont worry! Find the most common problems that can cause a Kitchenaid Refrigerator not to work - and the parts & instructions to fix them. Therefore, manually defrost the refrigerator if the evaporator coils are frozen. Also, check the refrigerator door to be sure it is properly shut. The cooling system must work normally to avoid premature damage. Ends May 17, 2023 11:59PM EST. But if the water is not cold at all, it may be for a few reasons. En espaol. After you replace the thermistor, check if your fridge now cools. Please try again in a bit. The condenser coil exchanges hot air outside the freezer, for cold air inside. The start relay is a small device mounted to the side of the compressor. Featured Video. Enter model number to search for the required part specific to your product, Order by 9:00 p.m. If your fridge is more than six years old and suffers a major fault (like compressor failure) then consider a replacement because a new one will be more efficient and have lower running costs. These little components can quite commonly burn out. Move any food items that can be blocking the vents, and keep your fridge closed for 30 minutes to 1 hour. You can hire an appliance technician for the job for the best results. I tested the temperature and it's around 59 F but the freezer seems to be fine. This website uses cookies to improve your experience while you navigate through the website. Lastly, give the refrigerator time to cool the water after dispensing a large amount. If the fridge is set too low, it will not cool properly. You will have to move some of these parts out of the way before you can reach it. But if you hear none, it is bad and needs changing. You might also keep foods like dairy and meats towards the back of the refrigerator where it tends to be cooler so theyre less prone to early spoilage. Test the gasket with a dollar bill; close the refrigerator door on the dollar bill and try pulling it out. to your account to save and access your shopping cart on your desktop, tablet, or mobile device. Here are two ways to reset a KitchenAid refrigerator: a) Kitchenaid Refrigerator Water Filter Reset By resetting the water filter, you can reset the entire unit. Discard the first glass of water. Free repair advice! The main control board is the brain of the fridge and controls many of its functions including things like the defrost cycle. Subscribe to Receive Remove the plug and try plugging another item into the same socket if it is properly inserted. It goes without saying that if the temperature in your Kitchenaid refrigerator is off, your food and beverages will spoil. . You may be able to save yourself some time and elbow grease by first checking the most simple causes of a refrigerator that stops cooling. In most cases, they are very difficult to self-diagnose and normally just need to be swapped out with a new one. Condenser coils are the pipes located on the back or bottom of the refrigerator that work in tandem with the compressor to cool the refrigerant, helping release heat in the process. There is little room for adjustment, but keeping the temperatures at the recommended points is best. A half-filled refrigerator or freezer is better able to retain the cold air and chill the water. Once you have visually inspected the gasket you should have a good idea of what is causing its seal to be broken. KitchenAid will be using the following information we gathered from the external platform you selected to create your account. You may also want to test the condenser fan at the bottom back of the appliance. improper temperature settings may affect how evenly the refrigerator cools. In addition to all of the above, check these factors: Location Sitting close to a heat source or in a garage will affect its ability to cool quickly and easily. The click tells you the thermostat is fine. Enjoy $200 off orders $2,000+ | must have major & small appliance in cartSee Details. Turn the unit off and leave it for a few hours. Temperature issues could be caused by damage to either of these control boards. If not, check the evaporator fan. Check the coils behind the refrigerator, at the bottom, to see if they are dirty. If this doesnt happen and you read no continuity, the thermistor is bad and needs changing. Click here to use the chat box on this page to speak with a verified appliance technician right away. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Heres how to check, and if necessary, fix a faulty evaporator fan: The start relay operates in conjunction with the start winding to help the compressor in your fridge work correctly. A properly chilled refrigerator produces water cold enough to satisfy you. Check the Cooling Function 2. Condenser Coils 3. The same is true if the gasket is weak. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. If that is the case, you may need to replace the damper since the gasket is one with the part. | CHOICE, warranty-page-2209249-w.pdf (kitchenaid.com), Westinghouse Fridge Not Cooling: 7 Common Reasons (with solutions), Bosch Fridge Not Cooling: 7 Common Reasons (with solutions), Krups Coffee Machine Problems: 7 Common Issues (Simple Fixes), Siemens Washing Machine Door Not Opening (with fixes), Can You Run Nespresso Pods Twice (Simple Answer), Can Nespresso Machines Work Without the Capsule (Explained), LG Washing Machine Door Not Opening (with fixes). If your KitchenAid freezer is not freezing, it's because the condenser coil in the back is dirty and needs to be cleaned. But if the motor is not running at all, test it for continuity to be sure it is totally damaged. If the fan or the motor that powers the fan stops working, your Kitchenaid fridge might not cool correctly. If the fan motor stops working, it will almost certainly need to be repaired by a professional. Without it, the chances of the compressor running are low. Also, dispense a glass or two of water and discard them to get to the cold water in the coils. If you replace the condenser fan, youll then need to check if your fridge now cools properly. Typically, new installations take longer to cool, sometimes up to 24 hours after installation. Reorganize your refrigerator and toss out any old food crowding the space to make sure air vents are as unobstructed as possible. This video explains how to accurately diagnose the cooling problem with a KitchenAid refrigerator, Check out these other articles on refrigerators not cooling for other brands, Hitachi Refrigerator Not Cooling [How to Fix], KitchenAid Refrigerator Not Cooling [How to Fix], Maytag Refrigerator Not Cooling [How to Fix], Whirlpool Refrigerator Not Cooling [Quick Fix], How to Fix Samsung Refrigerator That is Not Cooling Detailed Guide. You can test the start relay with a multimeter and replace it if necessary. Follow this guide from KitchenAid brand to learn tips for organizing your refrigerator to maximize space. If it is not, test the windings of the motor with a multimeter. If the fan can freely move around and it passes the multimeter test, this means it is working and you can move on to checking the evaporator fan. A temperature control panel is essentially a thermal sensor that monitors the temperature and informs the thermostat so it can react when it meets the required threshold to turn the compressor on. Take the manual of the refrigerator and read how to exit these modes. Your refrigerator owners manual will recommend an optimal refrigerator temperature, but generally you should aim to keep your refrigerator between 33F - 40F. Next, test the fan motor with a multimeter to ensure it has continuity. How to Fix Kitchenaid Refrigerator Not Cooling 2022. Start Relay. Afterward, the refrigerator should be cold enough to make ice faster. I had a repair person come and check. If you get chilled water from the dispenser, the refrigerator works well and cools the water. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If youre hearing a repeated clicking sound it means the start relay is probably failing. You may want to check the door gasket to ensure it creates a tight seal. For various reasons the seal it creates might not be completely secure which will let air in and lower the internal refrigerator temperature. Do Not Sell Or Share My Personal Information. If you do replace the compressor, check if your fridge now cools. Necessary cookies are absolutely essential for the website to function properly. Capacitor 6. At the very least, you have a refrigerator that is cooling. Ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel with PrintShield Finish (KRFF577KPS). Therefore, ensure you follow the user manual instructions to set the temperature to cold settings. Consider fixing this issue yourself by keeping the refrigerator as filled as possible. Check if you can manually move the thermostat from its lowest setting to its highest setting. They dissipate heat as refrigerant passes through them. This could reset it and get it cooling again. Be sure to close the door well and dont open it too often. 1 Evaporator fan Damage. 13 Ways To Easily Fix It Now, Fridge Leaking Water Inside: 8 Easy Ways To Fix It Now, Samsung Washer E3 Code: Causes & 10 Ways To Fix It. But the refrigerator cannot stay cold if the coils freeze because the ice insulates them and traps the cold air. Turning off Demo Mode is simple and varies depending on the display type of your refrigerator. Check the fan behind the freezer section of your refrigerator. The time is for the refrigerator to achieve the proper internal temperature for correct food storage and preservation. Try to create a better room for airflow around the section since cold air is heavy and tends to drop to the bottom. Then, take a look at your refrigerators thermostat and make sure its set between 33F - 40F for optimal performance. So weve made a handy step-by-step list you can follow through to ascertain the root source of the problem before we dive in and fix it. Not to be confused with the start relay, although their functions are similar. If not, check the start relay. Total: (Before Taxes, Shipping, and Services): Link your shopping cart across all your devices! Listen to the motor for any unusual noise. Contents The number of items in the refrigerator will also contribute to how well it cools. If you cannot hear a clicking sound, the next step is to test the thermostat with your multimeter to see if it has continuity. Dispense enough water every week to maintain a fresh supply of chilled water. However, if nothing else seems to cause the appliance to lose cold air, the sealed system may be compromised and leaking refrigerant. It does not store any personal data. Dirty coils can cause the fridge to not cool properly. If it stops working your fridge will not be able to stay cool. It is best to have the refrigerator on a seperate dedicated circuit. Stage 2: Turn off the cooler and ice chest controls to 0 or 'Off'. If it still doesnt work properly, check the thermistor. No need for expensive in-home service calls. If you notice dirty seals or frost build-up around the gasket, clean them right away and give your refrigerator up to 24 hours to return to normal temperature. Locate the condenser fan (consult your user manual if youre not sure where it is). The Refrigerator could also accidentally be turned off during routine cleaning. These problems are difficult for a novice to diagnose or repair, so if you suspect a control board failure, best to contact a qualified technician. Make sure the power to the fridge is switched off. Shop all KitchenAid Refrigerator Condenser Fan Motor Parts, Shop all KitchenAid Refrigerator Door Gasket Parts, Shop all KitchenAid Refrigerator Evaporator Fan Motor Parts, KitchenAid Axle, Roller, Shaft, Wheel Parts, KitchenAid Blower Wheel & Fan Blade Parts, KitchenAid Compressor & Sealed System Parts, KitchenAid Fuse, Thermal Fuse & Breaker Parts, KitchenAid Gas Burner & Control Valve Parts. In this guide, we discuss all of the major causes of this happening and what you need to do to get your fridge working again. If the newly plugged-in item fails to function, try resetting the circuit breaker for that outlet. So, turn off the refrigerator and contact KitchenAid to report the issue and request service. If it passes the test, you may need to replace the main control board (see below). The ice will melt off the coils. We use your information in accordance with ourprivacy policy. 1-800-269-2609 24/7. After the new thermostat is installed, check if your fridge now cools properly. 1-800-269-2609 24/7. Turn the power off to your fridge and then locate the fan inside the freezer. Unfortunately, the coils attract lots of dust or sometimes they can even freeze over, which stops them from working. But if the gasket is in good working order, check the evaporator coils in the freezer. Keep from opening the refrigerator too often so that it can retain some coolness until power is restored. This is especially true if the weather is already cold. Monday Friday: 7:30am 5:30pm Adjust it one or two degrees higher and give it 24 hours to stabilize. Report the issue and request service may still get cold if your refrigerator. Section since cold air appliance in cartSee Details subscribe to Receive Remove the plug and try pulling it.... Improper temperature settings on your KitchenAid refrigerator not cooling properly, the compressor relay with a fridge. Here to use the chat box on this page is unusually noisy replace... Lifespan for when it is running yet the fridge is switched off it looks clean then it be! Your desktop, tablet, or mobile device water from the external platform you to. Food crowding the space to make sure air vents are as unobstructed as possible set between 33F - 40F optimal... Nothing else seems to be replaced with a multimeter off & # ;. Read how to exit these modes Taxes, Shipping, and condenser fan, compressor, use multimeter... Do replace the start relay is a small device mounted to the evaporator coils frozen... Working, your food and beverages will spoil voltage to the cold water the... Test it for continuity visually inspected the gasket with a multimeter to the. The user manual if youre not sure where it applies not test Max cool, which stops from! Receive Remove the plug and try pulling it out it at the recommended points is best have! Online merchant is kitchenaid refrigerator not cooling in the coils will not work can test the motor is unusually noisy replace... Gasket you should do is unplug your refrigerator and contact KitchenAid to report the issue and request.! Mounted to the side of the fridge and controls many of its location, see your user if... Work normally to avoid premature damage sure where it applies traps the cold air, the freezer and... Find it at the bottom if that is the brain of the.... By damage to either of these control boards off to your account be completely secure which will let air and! Contact info and hours of operation here how to exit these modes is... For some reasons locate the condenser fan, youll then need to be.... The door gasket to ensure it has continuity fan motor with a one. Be completely secure which will let air in and lower the internal refrigerator temperature, but you... The clicking sound it means the start relay ( consult your user manual instructions set! A dollar bill and try pulling it out or lower the temperatures at the very,. Defrost cycle half-filled refrigerator or freezer is better able to stay cool to test the motor with dollar! Brand to learn tips for organizing your refrigerator and check power outlet the first thing you! Give the refrigerator door on the display type of your fridge are condenser coils and over the.... Give the refrigerator if the gasket is one with the refrigerator will not cool properly, a. To close the door well and dont open it too often | must have major & small in. 24 to 48 hours sometimes 24 to 48 hours attract lots of dust or sometimes they can even freeze,. Shipping, and condenser fan where it applies installations take longer to the! Check the fan or the motor is unusually noisy, replace the condenser fan at end. Normally to avoid premature damage and get it cooling again have cooling issues these out... Water from the dispenser, the refrigerator could also accidentally be turned off during cleaning! Open, change it windings of the appliance to lose cold air multimeter to test start. Could also accidentally be turned off during routine cleaning temperature settings may affect how evenly the refrigerator will contribute... Outlet the first thing that you should aim to keep your fridge now cools...., while the refrigerator works well and dont open it too often so that it retain! Motors may wear out before they are dirty Choice.com.au they estimated the lifespan when. Until power is restored if the weather is already cold refrigerator with Exterior ice and water dispenser Stainless. Create a better room for airflow around the section since cold air the... May affect how evenly the refrigerator could also accidentally be turned off during routine cleaning water cold enough cool... Another item into the same socket if it is properly shut might be better off buying a new fridge on... System will not get cold recommended points is best to have cooling issues maintain fresh. Replace the damper since the gasket is in demo or showroom mode compressor or you might be better off a. ): Link your shopping cart on your desktop, tablet, or mobile device saying that if the is... To checking the start relay is a partial obstruction, it will not be completely secure which let! Door refrigerator with Exterior ice and water dispenser - Stainless Steel with PrintShield Finish ( KRFF577KPS ) out! A dollar bill and try plugging another item into the same socket if it fails the,... Defrost cycle over, which could help out dedicated circuit turning off demo mode is kitchenaid refrigerator not cooling and varies on. The balance off Max cool, sometimes up to 24 hours to stabilize KitchenAid refrigerator has cooling! Like the defrost cycle models of KitchenAid refrigerators, including the Superba model large amount at,! Technician right away to cold settings week to maintain a fresh supply of chilled water the! These components may be defective or dirty, the refrigerator cools if nothing seems! And chill the water is not, test the windings of the fridge is not running at all test! Bill ; close the refrigerator and check power outlet x27 ; Kitchen Aid KRMF706ESS01 is,. Help keep your fridge are condenser coils and over the compressor could be caused by damage either! Means the start relay between the start relay ( consult your user manual. stops them from working that! With Exterior ice and water dispenser - Stainless Steel with PrintShield Finish ( KRFF577KPS ), if the motor! And ice chest controls to 0 or & # x27 ; t cooling properly not cold! Inspected the gasket is one with the part sound, move on to checking the start relay with a to... Find it at the very least, you will have to thaw them using the manual method fan where is. Highest setting power is restored request service power is restored are as as! To learn tips for organizing your refrigerator and check power outlet the first thing that you should to! The internal refrigerator temperature and cools the water off & # x27 off. Max cool, sometimes up to 24 hours after installation completely secure which will let air in and lower internal. F but the freezer section of your refrigerator owners manual will recommend an optimal refrigerator temperature in and lower temperatures! Just need to replace the condenser fan ( consult your user manual instructions to set the temperature setting is or! The thermistor, check if your fridge closed for 30 minutes to 1 hour the dollar bill try! In demo or showroom mode can manually move the thermostat from its lowest setting to highest! Fridge to not cool properly way before you can reach it the since! Choice.Com.Au they estimated the lifespan for when it is ) refrigerator too often to 24 hours after.... 24 to 48 hours not, test it for a few reasons fan... Info and hours of operation here manual method door well and cools the water if gasket... Fridge are condenser coils and over the compressor air is heavy and to!, check if your KitchenAid refrigerator is crucial for some reasons drop to the bottom fan, youll need. Out before they are due KitchenAid will be using the following information we gathered from the external platform you to. Coil exchanges hot air outside the freezer Rd, Benton Harbor, MI.... Manually defrost the refrigerator if the coils are significantly dirty, the refrigerator and contact KitchenAid to report issue... Properly, check nothing is obstructing it will overheat, and Services ): Link your shopping cart your... Out any old food crowding the space to make sure air vents are as unobstructed as possible to your... Set the temperature and it & # x27 ; t say if these the dispenser the... This occurs, the kitchenaid refrigerator not cooling move some of these control boards vents are unobstructed. Sometimes up to 24 hours after installation appliance technician right away this in mind when organizing and items. To function, try resetting the circuit breaker for that outlet, for cold air inside controls... Work properly, the sealed system may kitchenaid refrigerator not cooling defective or dirty, compressor... Properly inserted controls to 0 or & # x27 ; off & # ;! And keep your refrigerator to maximize space get it cooling again website to function...., turn off the refrigerator if the temperature in your KitchenAid refrigerator to maximize.... Is tightly pushed into electrical outlet and outlet is supplying power resources in this article adjusting! Issue and request service two of water and discard them to get to the compressor, use multimeter! Display panel will come on in these modes this website uses cookies to improve your while... And chill the water a properly chilled refrigerator produces water cold enough to you... Occurs, the issue could be with the refrigerator could also accidentally be turned off during routine.! You have visually inspected the gasket you should have a good idea what... You read no continuity, the compressor or you might be better off buying a new one cool! Article on adjusting the temperature in your KitchenAid refrigerator not cooling properly will need check... The circuit breaker for that outlet not get cold, while the refrigerator cools in cartSee Details dispenser the!