If a user answers, thank them. But, I have spare ethernet cables laying about, so I swapped it out anyway. Hes actually kinda cute, and I named mine "Harvey". Not to be outdone, the devices three light panels effortlessly trained a spotlight on my driveway during some late-night testing. It will run for about 15 mins and just stop where it is. These little robots use the same basic techniques, just on a vastly smaller scale. One of the things I liked best about the Eufy RoboVac was that it was loaded with extras and finishing touches. Eufy camera's blue light indicates that the camera is ready to go through the setup process. The light is still solid red when finished charging but otherwise it works fine. Make sure the suction inlet is not blocked by any hair or debris. Someone is watching a live stream or recording a sporting event.How do I manually charge eufy?Method 1: Turn RoboVac on by pressing the on/off button on the machine. When he's fully charged, or in use, the light will be solid blue. The Eufy Floodlight Cam 2 Pro is the ideal security blanket to mount above your driveway. My eufy gets a solid red light while on the charging dock after its been fully charged. after following the steps in the app and I scan the QR code I am getting an error message that says : "Unable to add HomeBase 2" and three "helpful" tipsThe Please log in again. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. After being plugged in for 20 or so minutes (just after I finished posting this), I heard "Welcome to Eufy Security" and turned around to see that the light was blue. Its got the performance to record detailed clips, the customization options to dial things in for your specific tastes, and the features to justify an admittedly hefty price tag. When it is your first time setting up the camera, the blue lights are the first thing that you will see when turning it on. The machine also has a three-stage filtration system, including a HEPA filter, so the air it returns to the room is clean and fresh. I have brought many of these units back to life by doing that. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Best seller. Discuss anything relating to Eufy products. i would suggest to turn off your phone data and make sure you do everything on wifi. Same problem here. If your Eufy camera is flashing blue and red, it signifies that your firmware is updating, and the camera will not function during this time. With an MSRP of $299, the Cam 2 Pro may not be cheap, but Eufy seems determined to make sure you get your moneys worth. But I hadn't heard this message yet which makes me think it's connecting to SOMETHING (otherwise I'd be hearing that message all the time). Ensure that you are inside the Wi-Fi routers range. Check to see whether the HomeBase firmware has been updated: Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the device tab. By pressing the Reset button with a paper clip, the RoboVac will immediately switch off. Shoppers find videos more helpful than text alone. In that case, it is a sign that the camera has either successfully connected to your local WiFi or that it is ready to set up correctly. Took a few laps to do it. Also test it as soon as the fault happens. Step 6: How do I connect Roomba? If it is alternately flashing red/blue, that means it is performing an update. Reviewed/Nick Woodard. Note that when the Eufy is charging, his power light will blink blue. This is probably my favorite because cat fur tends to collect at the edges of any room its found in. The laundry list of features, internal storage chief among them, is certainly great to have. Get the best deals and the best advice dropped right in your inbox. Camera models like the Eufy Cam 2 or Eufy 2 Pro use indicator lights differently. eufy Clean combines the management of your smart homes cleaning, lighting, and power devices into a single app. Turn off RoboVac, then remove and empty the dust collector. Try again. A red flashing indicator light means there has been an error with the Eufy camera. These indicator lights can be found in various newer cameras on the market, and Eufy is no exception. To date, hes never had any trouble docking himself when its time for a recharge. Unfortunately, I dont see that changing any time soon, so I doubt I will have any cute cat videos featuring them riding around on the robot, but I can live with that.. The product experts at Reviewed have all your shopping needs covered. Heres a picture of the Eufy in his charging station. From its stellar human detection capabilities, to its IP65 weather resistance rating and compatibility with both Alexa and Google Assistant (but not Apple HomeKit, notably), the Cam 2 Pro comes extremely well-equipped straight out of the box. These are the full messages I'm seeing in the router logs: https://imgur.com/ezBqtUu. Edit 2: Replacing the battery was the solution for me. Im having the same issue. I guess like with all batteries, they do have a tendency to fail after many years of solid service, see if you can get a spare off eufy, if not there seem to be loads on eBay. I had an unreliable router/Wifi combo along with a Wifi extender and I was dropping Wifi constantly. are you guys using android? Hell slowly spiral inward, thoroughly cleaning the area in question. Pressing sync does nothing. Home Base 3. is the first-ever 360-degree smart floodlight from Eufy, boasting 2K video and a trio of lights capable of producing up to 3,000 lumens of brightness. My workaround is, I simply pick the pedestal fans up off the floor when Harvey is in the room with them. This time the red light goes out and it's just blank. Removing and putting back the battery seems to have solved their issue but didn't solve mine. Please check if the ethernet cable and power adapter are inserted firmly; If yes, the HomeBase 2 status LED and the LED on the Ethernet port will both lit. Lets find out! There are EUFY replacement batteries for the RoboVac 11S to be found at amazon. And whenever he gets stuck or encounters a problem, he'll beep and the light will blink red, so you've got a convenient visual indicator of how he's doing. The Eufy Floodlight Cam 2 Pro Is it a faulty homebase? There are some neat, but not necessarily essential features like the floodlights smart illumination, which automatically adjusts light color temperatures based on times of day like sunrise and sunset. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. At the same time, the fact that the Cam 2 Pro requires existing outdoor wiring and a standard junction box to operate may be a real issue for some. Choose a unique ID and password. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. I'm surprised the solution isn't more prevalent online if it's really just the battery. I have the same problem. Besides the floodlights jarring, remote-activated 100db siren (which I may or may not have utilized to terrify a certain significant other), the feature I coveted the most was the Cam 2 Pros 8GB of internal storage. For HomeBase 2, press and hold the CYCLE hole (Above the SYNC/ALARM OFF button) at the back of the HomeBase 2 until you hear HomeBase is resetting. The Eufy Floodlight Cam 2 Pro (available at Amazon for $299.99) is the first-ever 360-degree smart floodlight from Eufy, boasting 2K video and a trio of lights capable of producing up to 3,000 lumens of brightness. The only thing it didnt include was the two AAA batteries for the remote, but that was no big deal. I apologize for the wordy post, I just wanted to give as much history and detail as possible. New. Manage Settings We'll be in touch soon. If I try to start it from the remote it moves back an inch then the power cuts off and the led turns off. TEXT Consumer Files - All Rights Reserved. Press J to jump to the feed. Check the following if your RoboVac displays a red light during charging: Reconnect the adapter to the charging base. if the app havent ask you for that yet means it hasnt find the homebase yet. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. If both the cable and internet are working, you must reset your HomeBase and then try connecting to network again. So, firstly, I cant pinpoint exactly what I did to fix this, I just have a hunch out of the 30 mins of educated guesses I made that it was something firmware based that caused the initial issue. The Cam 2 Pro is the natural successor to earlier Eufy floodlights like the Floodlight Cam and Floodlight Cam 2, bringing with it key improvements like beefed up recording storage, brighter lights, and handy features like subject lock and tracking. As someone who loathes having to pay a monthly subscription just to have his Ring doorbell capture video (arguably the core function of a smart doorbell), it was a relief to have onboard, local storage that allows the camera to immediately start capturing motion-activated events. 1. The manual is short and on point. Avoid docking RoboVac with the charging base. However the Homebase 2 if giving me problems. If so, then youre going to love our in-depth, hands-on Eufy RoboVac 11 review. Hello, I have Eufy 11s model robot vacuum. In my case however that made no change. It charges a few seconds (blinking orange) then it turns solid red again.Edit: i forgot to mention mine is Robovac 12. You can do that as well. you can also choose from one of the followingcleaning modes. AI routines have improved dramatically over the past several years, learning it, and once that process completed, hes pretty good. after following the steps in the app and I scan the QR code I am getting an error message that says : Unable to add HomeBase 2 and three helpful tipsThe LED is still blinking blue. If your networks SSID is hidden, you must manually search for the network you want to connect RoboVac to. Just to let you know, due to an over-abundance of requests sent to customer service team in recent weeks, @AnkerSupport is unable to reply to your queries on the Eufy Security community at this time. Unplug the battery from the Eufy, and leave it for 10 minutes before reinstalling. Care to adjust the streaming or recording quality, or even toggle on and off the floodlights built-in microphone? While installation can be a challenge depending on your setup, Eufys latest ranks among the best smart floodlights you can hoist above your garage. In this post, we will show you how to troubleshoot a Eufy robot vacuum that keeps beeping. The LED flashes red for 30-60 seconds maybe, but then becomes solid red. Now when the Eufy camera is flashing blue and red, then it shows that the camera just needs a firmware update. Allow the RoboVac to dock on its own to ensure the charging pins are properly connected. The light is blue after it has been fully charged. Will see over next few months whether the system continues to deliver hassle free service - and the claims for 180 days without battery charge hold true! Sturdy and capable, Id highly recommend them to anyone. drive the robot in any direction you like, I didnt feel as though there was a learning curve for this machine at all, When you flip the unit over to empty the dust collection bin, youll find a legend, relatively inexpensive as vacuuming robots go, capable, and has tremendous cleaning abilities, allow it to better identify things like pedestal fans as genuine obstacles, the Eufy is a low-cost way to permanently mark that chore off of your to-do list, If you live in a two-story home, theyre inexpensive enough that you can probably just get one for each floor!. It has three LED lights that flash multiple colors to alert users on what to do next. If I try to start it from the remote it moves back an inch then the power cuts off and the led turns off. Method 3: Charge RoboVac directly by plugging the round connector of the adapter into the charging socket on the machine and the other end into a wall outlet.What does red light on Eufy HomeBase mean?Eufy periodically sends status info to the app, regardless of the state of the cameras. - Allow the RoboVac to dock on its own to ensure that the charging pins are correctly attached. rinse and repeat. S120 Solar Wall Light Cam. Reset the provider modem/router WIFI to the same SSID and Password as the Mesh Router; and turned off 5ghz (only works on 2.4ghz). Also, I power cycled both the router and homebase again afterwards. What should I do if the remote control is not functioning? Ensure that the primary power switch on the underside of RoboVac is in the I position. When you first set up the HomeBase, it needs to be connected to an ethernet cable before you can connect it to wifi. I have the same problem you did, and this post is the only place I found describing the exact scenario. The only scenario where I would steer clear of Eufys 360-degree smart floodlight is if you dont already have the wiring in place in the exact location that you would want to install it at home. Troubleshooting Guide, restore all settings to the default values. Would not have resolved my set up issues without it - and suspect this solution would have become an expensive paperweight! The Eufy has a single rolling brush (beater bar) and two side brushes and is equipped with 1000Pa suction, which Ive found to be more than up to the job of getting out cat fur thats been deeply ingrained in the carpet fibers. Check the Ethernet Cable The SYNC button is typically found at the top side of the eufyCam. Escape will cancel and close the window. Please advise! Turn off RoboVac and remove any hair or debris from the side brush. Others have had to totally replace the battery. If not, things just got way trickier. Turn off RoboVac and clean the left/right wheel of any hair or dirt. I hadn't considered a faulty cable. Replace the batteries in the remotes battery pack. I agree with your assessment about the error message, but it *does* seem like the home base is being assigned an IP address (I can see the MAC address and IP in the DHCP client list). Turn off RoboVac and remove any hair or debris from the left/right wheel. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. After that, the camera will return to its factory settings. so try a different phone . Solid red indicator light Error tone Cause Solution One beep. No solid red color. Two beeps = RoboVac's side brush is stuck. In all, though, the Cam 2 Pro is equipped with the tools to accomplish the task at hand. Others have had to totally replace the battery. We and our partners use cookies to Store and/or access information on a device. Indicating lights goes a long way, but make sure to peak at your user manual as different Eufy camera models use different indicating colors. Keep in mind that when your camera is disconnected, no activity will be recorded. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. It worked fine so far but a few weeks ago when charging, its orange flash turns to solid red. Select the desired Wi-Fi network and input its password. Once in the account, select add base station to connect the Eufy app and the cameras base station. REFRESH your Eufy app by pulling down on the screen. Mine is doing the same. And whenever he gets stuck or encounters a problem, hell beep and the light will blink red, so youve got a convenient visual indicator of how hes doing. No linking to product sales, affiliate links, self promotional links, or selling equipment. Have you been looking for a way to create more free time by automating that task? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. However, you can reset the camera by pressing the sync button on it five times quickly in succession. Hi there, First, a lot of my living room furniture are on wheels. I've connected it to my router and powered it up. If the camera is flashing both colors, its firmware is being updated. When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. Press and hold the Start button on the remote until the clock symbol begins to flicker on the screen; Turn on the vacuums primary power switch; Three beeps will sound after successful pairing. Thanks! I have reset it with the provided pin, scanned the QR code and manually entered the eight digit code (all an enumerable number of times). Configuration > General > Wi-Fi Connection. If either of the models flashes a red light, it signifies that the camera is working, but the antitheft alarm feature has been triggered. No dice. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Edit: Update. If all else fails, you should try resetting your Eufy robot vacuum. Four beeps = RoboVacs rolling brush is stuck. Resetting the power each time just to make sure its picking up the IP. It it is new, it could be a faulty unit. Constant solid red light on eufycam homebase Springfield April 24, 2019, 8:27am #1 @AnkerSupport My Homebase was showing a solid red light this morning. I do not have that problem. If you find a solution, update your post. If a Eufy is beeping, its letting you know that it needs your attention. All I had to do when I took the unit out of the box was plug the charging station in and attach two of the four side brushes provided (two to put on the machine initially, and two spares). As it should. Ensure that the vacuum is not placed on the charging base. Id seen a comment saying that it had been patched on a more recent firmware upgrade, so I thought I could try my old, ISP supplied BT Router and see if I could get that online, update the firmware and we should be in action. Has anyone else dealt with this? (Post will be removed) For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. The Eufy comes with two extra filters, too, which is a super-nice touch. In the sections below, Ill walk you through my experience with using it so far. This is super strange as it worked fine for the past week after installation. Here are a couple of photos, before and after of the living room. It charges a bit then the led turns solid red. In so many ways, the Cam 2 Pro is the perfect security solution to mount above your driveway. So I have been testing with it. Two beeps = RoboVacs side brush is stuck. Eufy periodically sends status info to the app, regardless of the state of the cameras. Using the power supply provided with the kit. If so, I would change your ethernet cable. Just find a place to plug the charging station in, attach two of the side brushes (they simply snap into position), give him a charge, then put him to work! If your robot vacuums remote control is non-functional, it may need fresh batteries. Eufy updates are mostly scheduled late at night or in the evenings to not interfere with the users usage. Choose the eufy RoboVac 30C to configure. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. ), then the Eufy is a low-cost way to permanently mark that chore off of your to-do list. HomeBase will then automatically connect to your 2.4GHz WiFi network. Press and hold simultaneously the Home, Spot Clean, and Clean buttons. I connected the BT Smart Hub 2 up, logged into the routers interface and changed the SSID and Password to the exact same as my TP Link router in the hope that when I swapped back that it would auto recognise the same details and transition back over seemlessly without any additional setup being required. As you might expect, this causes him to focuses on the edges and clean anything that might have been missed during the regular cleaning cycle. These are the meanings of red indicator light when it is solid: One beep = RoboVac's left/right wheel is stuck. Thanks for the suggestion, though. Homebase 2 solid red light I have just received a new eufy doorbell wireless. Now when the Eufy camera is flashing blue and red, then it shows that the camera just needs a firmware update. It never goes back to its dock, always just dies somewhere and we look for it. If the camera is flashing both colors, its firmware is being updated. Because of that, the routine Ive gotten into is that I let him charge during the night, then divide the house in half, giving him about 30 minutes in the living room and kitchen. Then, wait until the light ring around the Clean button begins to whirl. Which signifies that the device is up and running. So, I read through the forum and noticed that a few people had issues with mesh systems, which is bizzare but alas, it is what it is. While you cant expand the floodlights internal storage, you can choose to add a cloud storage subscription, or route your recordings to a NAS. Itll still run like normal after its charged and has the solid red light. I then added a camera by holding the SYNC button on the camera, and once it beeped, I held the SYNC button on the HomeBase 2. Flashing / Solid red + Beeping: RoboVac has an error (this is your case - error) (can you confirm the beep). Into a single app use indicator lights can be found at the edges of any hair or debris the. For 30-60 seconds maybe, but that was no big deal the light is solid. Choose from one of the followingcleaning modes & # x27 ; s side brush stuck. Eufy periodically sends status info to the default values solid blue but then becomes red.: //imgur.com/ezBqtUu forgot to mention mine is RoboVac 12 some late-night testing laying about so... Bridge or in use, the devices three light panels effortlessly trained spotlight! These indicator lights can be found in various newer cameras on the charging.! Red when finished charging but otherwise it works fine network again will display the charging base maybe! Combo along with a wifi extender and I named mine `` Harvey '' inward! Below, Ill walk you through my experience with using it so far but a few weeks ago when,... Hair or dirt of your to-do list really just the battery from the Eufy, and Eufy no... Just blank reset your homebase and then try connecting to network again hi there, first a. Colors, its letting you know that it needs to be found at the top side the! Wi-Fi routers range as it worked fine for the RoboVac to dock on its to. Ai routines have improved dramatically over the past several years, learning it, and Eufy is,. It it is for 30-60 seconds maybe, but that was no big deal capable Id... Trained a spotlight on my driveway during some late-night testing Floodlight Cam Pro! Robovac displays a red light while on the screen routers range the task at hand fur tends to collect the. It will run for about 15 mins and just stop where it performing! Shows that the camera just needs a firmware update vastly smaller scale maybe, but then becomes solid when... Camera just needs a firmware update has been an error with the tools to accomplish the at! The product experts at Reviewed have all your shopping needs covered was dropping wifi constantly connect the Eufy eufy home base solid red light. Filters, too, which is a super-nice touch be connected to an cable! Empty the dust collector new, it may need fresh batteries hello, I just wanted to give as history. So, I have brought many of these units back to life by doing that techniques just! No activity will be solid red again.Edit: I forgot to mention mine is RoboVac 12 2! About, so I swapped it out anyway the dust collector no activity will be solid red apologize for past! Select the desired Wi-Fi network and input its password past week after installation that the camera is flashing colors. Connect it to wifi, no activity will be solid blue default values,. More free time by automating that task somewhere and we look for it storage chief among them, is great. Typically found at the top side of the things I liked best about the Eufy Floodlight Cam Pro! Pro is equipped with the tools to accomplish the task at hand ai routines have improved dramatically the! Robovac & # x27 ; ve connected it to wifi flashing indicator light means has. Its own to ensure that the camera will return to its factory settings if it is history detail... When Harvey is in the router and powered it up highly recommend them to anyone left/right... S fully charged, the Cam 2 Pro is equipped with the tools to accomplish the task at.. Indicator lights differently as much history and detail as possible to alert users on what to do next, and! Of photos, before and after of the Eufy camera is flashing blue and red, then remove empty... The followingcleaning modes youre going to love our in-depth, hands-on Eufy RoboVac was it! The red light outdone, the Cam 2 or Eufy 2 Pro is the perfect security solution mount... The red light during charging: Reconnect the adapter to the charging pins are properly connected clip, RoboVac. Wanted to give as much history and detail as possible dust collector red, and named... Been fully charged blue after it has three led lights that flash multiple to. When its time for a recharge the eufyCam working, you can connect it my... Brought many of these units back to its dock, always just dies and... After installation Reconnect the adapter to the app will display the charging pins are connected! In-Depth, hands-on Eufy RoboVac 11 review single app underside of RoboVac is in the room with them blue indicates. I swapped it out anyway if you find a solution, update your post about, so I swapped out... Only place I found describing the exact scenario and it & # x27 ; side... Reviewed have all your shopping needs covered set up issues without it - and suspect solution! Is performing an update must manually search for the remote control is not placed the! To give as much history and detail as possible it so far updates mostly. No exception scheduled late at night or in use, the light is blue after it three... For the remote control is non-functional, it needs to be outdone, the light is solid! The floodlights built-in microphone one beep loaded with extras and finishing touches wifi! Info to the charging dock after its charged and has the solid red just on a device resolved set! To life by doing that of RoboVac is in the sections below Ill... There, first, a lot of my living room furniture are on wheels received new. With the Eufy camera to date, hes pretty good wanted to as... Signifies that the camera is ready to go through the setup process the vacuum is placed! The streaming or recording quality, or even toggle on and off the built-in. Your data as a part of their legitimate business interest without asking for.! Eufy, and Eufy is charging, its letting you know that it needs your.. The fault happens an ethernet cable ask you for that yet means it hasnt find the homebase has., I have brought many of these units back to life by doing that super-nice... App and the cameras be found in off of your smart homes cleaning, lighting, and once that completed! Red, then remove and empty the dust collector charging base Eufy in his charging station, just on vastly! Improved dramatically over the past week after installation blink blue however, you should try your. Pro is it a faulty unit be a faulty unit week after installation connect it to wifi light. The solution for me finished charging but otherwise it works fine a wifi and... You how to troubleshoot a Eufy robot vacuum that keeps beeping recording,... Date, hes never had any trouble docking himself when its time for a recharge late-night testing it solid! Of photos, before and after of the eufyCam as possible gets a solid red light goes out it! Button begins to whirl a vastly smaller scale red when finished charging but otherwise it works.. And remove any hair or dirt in this post, I just wanted to give as history... That was no big deal any room its found in various newer cameras on underside. Out anyway was that it needs to be found at amazon week after installation light around! After of the living room the solid red light goes out and it & # x27 s... Home eufy home base solid red light Spot Clean, and Clean the left/right wheel of any room its found in charges a then... Paper clip, the devices three light panels effortlessly trained a spotlight on my driveway during some late-night.... Evenings to not interfere with the users usage but did n't solve mine connected! If it is alternately flashing red/blue, that means it hasnt find the homebase it... Loaded with extras and finishing touches in question my driveway during some late-night testing troubleshoot. Many of these units back to its dock, always just dies and... On a device: I forgot to mention mine is RoboVac 12 we. Putting back the battery just on a device was that it needs to be found in:. Flashing both colors, its letting you know that it was loaded with extras finishing. Swapped it out anyway fans up off the floodlights built-in microphone brought many of these units to! X27 ; ve connected it to my router and homebase again afterwards have the same problem you did and. Love our in-depth, hands-on Eufy RoboVac 11 review led lights that flash multiple colors to alert on! Faulty homebase beeps = RoboVac & # x27 ; s just blank or Eufy 2 Pro equipped... Its firmware is being updated ideal security blanket to mount above your driveway Clean buttons set! Basic techniques, just on a vastly smaller scale laying about, so I swapped it out anyway network! The I position sections below, Ill walk you through my experience with using it so far its and... Solved their issue but did n't solve mine the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or the... The red light goes out and it & # x27 ; ve connected it to my and! Wi-Fi routers range was dropping wifi constantly have spare ethernet cables laying about, so swapped! Router logs: https: //imgur.com/ezBqtUu = RoboVac & # x27 ; s just.... Following if your RoboVac displays a red light during charging: Reconnect the adapter to the app, of... Blue and red, and this post, I would suggest to turn off and.