1) I tried the web for the failed componet number KSD301. Red. Contact me at k6862wj8@earthlink.net Alicia Mendoza. I'm trying to locate the manual. I took it apart & found the warped casket also. Has anyone had success in replacing this??? Did it ever get posted to a web site? I have been searching for replacement faucets for my sunbeam water cooler and found this company. I managed to keep mine going for 4 years before the two cold water levers snapped. Wish I'd seen all this before I purchased. The water is cooler than the land, and wind blows toward the So I went to my local hard ware store and purchased a 3/8in valve and a 3/8in plastic L shaped male adapter. IF IT ONLY HAS A 90 DAY WARRENTY THEN IT SHOULD NOT SAY 2 YEARS.THIS IS THE US WHY DON'T THEY MAKE IT GOOD.SUMBEAM, Does anyone know where I can down load the All of the valves are available in child proof also (for more $). Anyway as i was saying the red hot water tap broke off, and I would appreciate it if you would e-mail me back on how much a replacement would cost. Warm room temperature water - check. Now all three taps are broken. I have 2 knobs that have broken. i've had that shit for almost 3 years..i think it's how you take care your stuff.thank you, Dear Sunbeam Rep Are you in South Africa? Now I have no cold water and the compressor is running so I believe it's a thermal switch or rheostat but can't find a manual on this, and I can't get anyone to even look at it. The plastic round T-shaped gasket is BADLY warped (unknown PN and where to order FAILURE: Drain water I had followed the 1-877-383-6399 I just wrote a letter of disppointmnet to the President of Sunbeam, and copied it to L'Image Home Products. To keep the pure water in your Sunbeam cooler pristine, you have to clean the dispenser from time to time. I need to replace it, how much will it coast Epoxy needs to cure for at least eight hours or overnight; 12 hours is the ideal amount if you can wait. My Sunbeam water cooler taps snaped off where can I get replacemants? Silly me thought it might be nice to have cold water. You guessed it the part will be in 2 weeks. Place the bottle back on the dispenser. The taps don't break by themselves - people break them. I found a solution that works perfectly and cheaply. After you have done all of this, wait another 5 hours before dispensing any water, and see if this has worked. After reading all your posts about leakage, and mine has also leaked, I am just going to throw the thing in the trash and say good bye to Sunbeam. I'm sure there are sources for replacement parts as well as manuals to download. We purchased our Sunbeam water cooler in Dec. 04. 5891-33. This way you can easily replace the part that is not functioning. There are many sites that sell replacement parts. Unit is a Sunbeam Model YLR2-5-90H23. We will see what happens with the "casket". Drain the water. You can read the reviews on these coolers and understand why they are impossible to find now and the parts supplier prefers to keep their site under construction. When I called the 1-877# for replacement, they told me that they were on back order and if I cared to I could call back in a month or so to see if they have received the parts from China. As it turned out, my unit was worth only 20 dollars and that was offered to me. I oedered a replacement knob on ebay a while back (Nov 25) I recieved it about 2 weeks later. Frankly, I don't think they even ship it in the first place. > seems. The store has to call 1-866-631-2031 to confirm. Thanks. I had no idea until today how many people were having problems. Before beginning your repair, empty the water cooler tank and disconnect the water cooler from any power source. I turned it back off and after a while the water tasted fine again. Then remove the large water bottle that sits atop the dispenser. Where do we get replacement's for it? Was the little rubber part shaped to a point, I called and they sent me another part (actually some extra parts) works great though now I am trouble finding a filter as Menards stopped carrying one, Same problems as all of the above. See if you can figure out the problem. I fixed it myself by crazi-gluing a portion of the broken off piece back onto the flat portion of what was left on the tap. We've been calling since March and are thoroughly disgusted. Buy new parts to replace the ones that are malfunctioning. I have a slow leak in my stainless steel cooler. contact info on how to get this fixed would be very helpful (if you are telling me that the "help line" is not the place to start. I did swap the white for the red and wrote HOT on it, but I am nervous about that. Drain the hot water through both the dispenser and bottle to rinse. If you are having any problems with our customer service please send an email to complaints@elitegroupinc.ca. I was looking for a number to order parts for our water cooler. We've designed six unique living rooms inspired by our favorite feature films. Yeah, I have one Does sunbeam sell replacements? How come they don't list this crap on their website? I got the piece from the company I buy my water from here in Florida (Zephyrhills Water). I unplugged it for an hour. It could be out of Freon or the compressor its self is shot. We just received the sunbeam cooler listed above by everyone and do not see anything on the top of the cooler that pierces the bottle. I bought my cooler in June 2003 and it worked fine till now. Plus, many have additional features, such as self-cleaning,. WOW ---WHAT SERVICE. I was assured by Natasha that the last date was for real (implying the other dates were lies). Can't get parts. This is not something that should simply evaporate out of the water cooler. The cost does vary depending on the method of shipment you select but a single tap will cost significantly less than that. Heh heh heh heh heh, snort giggle heh hee hee heh I must say i have been a satisfied customer of sunbeams since 2004's first model. The trick to getting the water bottle on with spillage is to take a small steak knife and slice and "X" in the plastic cap. We've had it I recently took it out to use it again and I have what seems to be the infamous warped ring /casket and a slow leak from the unit. I am willing to sell the rest as parts. I called again Oct. 25, 2005 and was told the parts are still on back order and would arrive Oct. 30, 2005. No. Insert the guts from the new one into the old one, then screw it back onto the cooler. I bought another Sunbeam (I tried to get something else, but was not successful) and used the same bottle and sure enough, it leaked all over the kitchen floor again! Empty the bucket into a sink or tub. The Sunbeam water cooler is a product that provides both hot and cold water and is a good fit in the home or office. Well, I looked in the Yellow Pages and most places will only do in-calls it seems. We keep calling to order a new one and they keep telling us they are out of stock and to call back. I'm taking the unit back. When calling Sunbeam they were far from nice with over 45 minutes wait for Elite Classics I hung up. Appliance Analysts > Appliances > Home Appliances > Water Coolers. The small cap should stay on the top of the post and will snap back onto the inverted post when you pull the bottle off. I believe I still have the manual if anyone needs help or info. http://www.newsome.org/Photos/TechforGrownupsWhatisTwitterandWhyYouMig_117C7/watercooler.jpg,http://www.watercoolerproducts.com/images/bluetomlinsonsidassembled.jpg. Yeah, Sunbeam, hot water lever, twice broken now getting frustrated Please advise me where I can get a replacement dispenser. Here are 6 causes, with fixes. If the compressor looks like it has completely rusted over, then there is a chance you will need to get a new part. He said he would replace it. They are unreliable. I purchase my Sunbeam water cooler from Fry's and they have no support with this unit either. To all those people who are having a hard time placing the water bottle on top with out spilling water. The Sunbeam water cooler is a product that provides both hot and cold water and is a good fit in the home or office. To formally get someone who can help, the best route would be to go to the following URL: http://www.sunbeam.com/contactinfo.aspx?compid=1 Where can I get replacement parts for the water levers? I have a Sunbeam water cooler given to us as a gift and the problem is that the cold water 'push-in blue button' keeps sticking and as you guessed, I can't get the water to stop flowing until you really keep hitting the cooler to 'unstick' it and I get a water mess on the floor. If the water cooler is not plugged in, this is probably the reason why it is not working properly. You can refer to your owner's manual or call the manufacturer to find out. be sure and turn off the cooling unit in the back to stop new formations due to re-freezing the water as you thaw it.. turn the temp down and the problem should be recitified. When purchased online. Sunbeam water dispenser ylr2-5-90ch3 ylr2-5-90ch3 here is a source for a manual for the ylr2-5 series jun 13 ylr2 5 24h2 instructions_beer.pdf. If it is, the next step is to sand the area around it using 120-grit sandpaper. This is important for safety purposes as well as for addressing the issue in a timely manner. Purchased at Wal-Mart maybe 2 yrs. How do I go about getting a replacement reservoir for this unit? Simply put this on the end of the bottle after filling it, or make sure it is on any new bottle, and place the smaller inverted opening on the post. The experience was not too bad, but I wish they were free, since it is a known problem. I called the number on the warranty and was told it would take 6 weeks for them to send a new one. What is this "casket" that I'm seeing referenced? No manual was provided with my unit when I bought it from my bottled water company provider. Twice I had a leak. If they are not enough to fix the issue, you might want to reach out to a professional who can help you. To keep the pure water in your Sunbeam cooler pristine, you have to clean the dispenser from time to time. Well, I didn't get to speak to Natasha but I did speak to a young man, after about a 45 minute wait, who tried to be helpful but apparently the replacement knobs are still, if you can beleive it, on backorder. "Peace from the Northeast" My water heater element has also to be replaced. Sunbeam Water Cooler Dispenser Owner's Manual cooler manual sunbeam water Buy genuine water cooler parts for sunbeam ylr2-5-90ch3. I have had the same problem with the lack of customer service with this company. THERE IS AN ENTERPRISING GUY ON EBAY SELLING REPLACEMENT HANDLES FOR $2.95 EACH!! They might even be willing to replace the water cooler entirely. Hello, I need to purchase the knob for my water cooler. > 2. I have to say how disappointed I am that you have allowed one of your licensees (L'Image Home Products of Montreal, Canada) to besmirch your good name by not providing service for a product they imported using your name. Allow the dispenser to fill with water from the bottle. thanks for the quick reply, Follow These 6 Steps to Fix. Troubleshooting and Repair Guide for Window Air Conditioning, How to Remove Rust From a Playmate Cooler, How to Unthaw a Drip Pan Line on a Refrigerator, How to Troubleshoot a Kenmore Refrigerator Model 596.65232402, Dropbox.com: Sunbeam Stainless Steel Water Dispenser -- User Manual, 12 indoor plants you dont need a green thumb to keep alive, How to Replace a Trash Compactor With a Wine Cooler. The process is similar for almost all water cooler/dispensers--all it takes is a little vinegar and water. My kids have already destroyed the box, hopefully HD will take it back. I bought 3 red knob (since they broke so easily!) Please hold the line As one poster pointed out: if they were $20, I wouldn't care, but I spent $125 on this piece of junk! Place a fresh bottle on the water cooler. As a result of Sunbeam's wonderful design (not! Check out new products, stories and share your personal wellness journey. I have read through all of the comments above and was a little afraid to call the company (both numbers seem to go to the same place (1-800 and 1-877 probably US and Canada respectively) and speak to the evil Natasha (she is only as evil as the availability of the parts I think). By the way, I live in Canada and the service from Elite is just as bad! due to the factory set temp on the hot water the ring or casket is doomed to warp and couse leakage. I got 1 set of red and 2 white. SET TO 2 AND SO ON. BE CAREFULL not to fall in the same scam!!! > But it started leaking again within the hour. When I looked closer it looks like there is a crack in th top of the tank! My Sunbeam fish tank/watercooler sprang a leak. If that is the case, you may want to simply bring the part back to the dealer and ask for a new one. The button gets stuck after you push it in, and the water continues to pour out. 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